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For Companies At a Glance
- Tasks: Engage with university clubs, manage accounts, and deliver exceptional customer experiences.
- Company: NUCO Travel Group is a leading travel company focused on student snowsports experiences.
- Benefits: Enjoy a competitive salary, performance bonuses, flexible working, and discounts on ski holidays.
- Why this job: Join a vibrant team, develop professionally, and make an impact in the student travel scene.
- Qualifications: Must be organised, self-motivated, and possess a full UK driver's licence.
- Other info: Opportunity for travel to ski resorts and participation in exciting team-building events.
The predicted salary is between 20000 - 30000 £ per year.
NUCO Travel Group | Junior Account Manager
Job Title: Junior Account Manager
Team: Sales Team
Brands: We Are NUCO
Location: Cheadle, South Manchester
In-office policy: Minimum 4 days per week in the office (when not travelling)
Hours: 37.5hours per week
Salary: £25,000 experience-dependent plus up to 15% annual performance bonus
Role Start Date: February / March 2026
The role
The role is a core role within the business – harnessing and retaining our direct relationships with our accounts (university clubs) and their passengers. You will be customer-facing and will be at the front line of the company, representing our We Are NUCO brand in and out of the UK.
We typically have a full year cycle of different tasks throughout the year which keeps the role incredibly engaging whilst providing you with consistent professional development. This includes elements such as account management, promotion support, sales, event delivery and customer service. You will be the main point of contact for the specific accounts that you are responsible for, booking them into their chosen resort and taking them through the process of promotion of their trip through to launching for their passengers. You will be deployed to ski resorts across the ski season (typically France or Andorra) to deliver resort weeks for hundreds of passengers to the highest standard.
You will play a key part in mobilising our university student audience and engaging in everything that is the UK Student Snowsports scene. You wil be the voice of our accounts and passengers internally and will have the ability to be part of key influential decisions of the student brand. This is a highly visible role, responsive and driven by authentic relationships working with a diverse range of stakeholders.
Our passengers value people who care like they do! You need to be highly organised, able to work independently, self-motivated and a great communicator – that’s within the team, the wider company, and of course with our accounts and customers.
Working hours
Your main contracted hours will be 37.5 hours per week based in our South Manchester office. Working hours may vary depending on the requirements of the company such as working abroad whilst part of the delivery team.
You will thrive in this role if you are:
- An excellent communicator
- Ambitious
- Authentic
- Persuasive
- Conscientious
- Adaptable to different people and situations
- Love the mountains!
Your responsibilities would include
- Establishing and maintaining effective working relationships with an exciting client base of group leaders mainly from University Snowsports Clubs. You will be the main point of contact and responsible for being the facilitator for all their contact with NUCO.
- Assisting with group accounts throughout the year from sales, operation and logistics to customer service and events, ensuring all contractual obligations are delivered to the highest standards.
- Confidently selling and promoting ski holidays and/or experiences with integrity and transparency. This includes being able to comfortably speak publicly in presentations and online pitches.
- Deliver an exceptional customer experience for all clients.
- Ensure client success by nurturing and supporting your clients with effective sales strategy, promotional support, resource and performance assessments.
- Management of large-scale overseas events and large teams of delivery staff.
- Working alongside other departments such as our Customer Experience and Operations teams to ensure the smooth delivery before, during and after a trip.
- Keeping on top of all of your clients\’ activity and ensuring they always have what they need when they need it, to do their very important work.
What you’ll get with us:
- Competitive salary plus bonus of up to 15%
- Legendary all-expenses-paid Team Ski trip, open to everyone
- Flexible and hybrid working, including Global Flex opportunities
- Generous travel perks, including staff, friends and family discounts and Powder24 travel credit
- Long service rewards, including additional annual leave
- Mental health support with confidential counselling through Spill
- Fitness, wellbeing, and lifestyle perks via WellHub
- A strong social calendar and team events throughout the year
- Clear development opportunities, exposure to senior leaders, and support to grow your career
- A supportive, down-to-earth culture where people genuinely look out for each other
Team
Your immediate manager and report will be Katie Corner, Groups Manager.
Driving requirements
Full UK Drivers Licence and comfortable to drive abroad.
Our commitment to equality and diversity
All employees must have respect for every individual, adhering to, promoting and developing our Culture Manifesto. This means, but is not restricted to, treating all with dignity, consideration and fairness in addition to accepting and welcoming differences between people.
The NUCO Travel Group is an equal opportunity employer and prohibits discrimination and harassment of any kind. Please see our full statement on our careers page. We encourage and welcome all applicants to apply.
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Junior Account Manager employer: NUCO Travel
Contact Detail:
NUCO Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager
✨Tip Number 1
Familiarise yourself with the university snowsports scene. Understanding the culture and dynamics of university clubs will help you connect better with potential clients and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of NUCO Travel Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to showcase your organisational skills. Since the role involves managing multiple accounts and events, think of examples from your past experiences where you successfully juggled various tasks and maintained high standards.
✨Tip Number 4
Brush up on your public speaking skills. As the role requires presenting and pitching to clients, being confident and articulate in front of an audience will set you apart from other candidates.
We think you need these skills to ace Junior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Junior Account Manager role. Focus on customer service, account management, and any experience in the travel or events industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the travel industry. Mention specific experiences that demonstrate your ability to build relationships and manage accounts effectively.
Showcase Your Communication Skills: Since this role requires excellent communication, provide examples in your application of how you've successfully communicated with clients or managed teams. Highlight any public speaking or presentation experience.
Demonstrate Your Organisational Skills: In your application, emphasise your organisational abilities. Discuss how you have managed multiple tasks or projects simultaneously, especially in high-pressure environments like events or customer service.
How to prepare for a job interview at NUCO Travel
✨Show Your Passion for Snowsports
Make sure to express your love for the mountains and snowsports during the interview. This role is all about engaging with university students who share that passion, so demonstrating your enthusiasm will resonate well with the interviewers.
✨Highlight Your Organisational Skills
As a Junior Account Manager, you'll need to juggle multiple accounts and tasks. Be prepared to discuss specific examples of how you've successfully managed projects or events in the past, showcasing your ability to stay organised and meet deadlines.
✨Prepare for Customer-Facing Scenarios
Since this role involves direct interaction with clients, practice answering questions related to customer service and relationship management. Think of scenarios where you’ve had to resolve issues or provide exceptional service, as these will be key points of discussion.
✨Demonstrate Your Communication Skills
Effective communication is crucial in this position. Be ready to showcase your public speaking abilities and how you can convey information clearly and confidently, whether in presentations or casual conversations with clients.
