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- Tasks: Provide exceptional customer service and manage bookings for a leading travel company.
- Company: Join a top travel company based in vibrant Manchester.
- Benefits: Enjoy a competitive salary, hybrid working options, and a supportive team environment.
- Why this job: Make a difference in customers' travel experiences while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Full-time role with opportunities for growth in the travel industry.
The predicted salary is between 15600 - 36400 £ per year.
A leading travel company based in Manchester is seeking a Customer Experience and Support Specialist to provide top-notch customer service and post-sales support. The role involves direct communication with customers, and managing bookings and inquiries.
Candidates should have excellent communication skills, a strong sales orientation, and the ability to work efficiently in a team.
This full-time position offers a competitive salary of £26,000, and hybrid working options are available.
Travel Customer Experience & Support Specialist in Manchester employer: NUCO Travel Limited
Contact Detail:
NUCO Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Customer Experience & Support Specialist in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, try role-playing with a friend or family member. This will help you feel more confident when discussing how you can provide top-notch support.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Travel Customer Experience & Support Specialist in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer interaction, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t shy away from showcasing your personality!
Highlight Your Sales Orientation: We want to see how you can contribute to our sales goals! In your application, mention any relevant experience or skills that demonstrate your strong sales orientation. This could be anything from upselling in previous roles to achieving sales targets.
Team Player Vibes: This position requires teamwork, so let us know how you thrive in a collaborative environment. Share examples of how you've worked effectively with others in the past, whether in a professional setting or during group projects.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at NUCO Travel Limited
✨Know the Company Inside Out
Before your interview, do some research on the travel company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Experience and Support Specialist, communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Practise articulating these scenarios clearly and confidently during the interview.
✨Demonstrate Your Sales Orientation
Since the role requires a strong sales orientation, think of ways you've contributed to sales in previous roles. Be ready to discuss how you can leverage your skills to enhance customer satisfaction while driving sales for the company.
✨Prepare for Teamwork Questions
This position involves working efficiently in a team, so expect questions about collaboration. Think of specific instances where you worked as part of a team to achieve a goal. Highlight your ability to communicate and support your colleagues, as this will resonate well with the interviewers.
