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For Companies At a Glance
- Tasks: Support day-to-day operations of travel products and ensure smooth logistics.
- Company: Join Powder24, a dynamic travel brand with a collaborative culture.
- Benefits: Competitive salary, bonuses, travel perks, and mental health support.
- Why this job: Kickstart your career in travel operations and learn from experienced colleagues.
- Qualifications: Highly organised, detail-oriented, and eager to learn.
- Other info: Enjoy a legendary team ski trip and clear career development opportunities.
The predicted salary is between 25000 - 27000 £ per year.
Department: Operations
Contract: Full-time, permanent
Salary: £25,000–£27,000 (dependent on experience)
Hours: 37.5 hours per week, with increased output during peak periods
Location: Manchester (Cheadle) Office-based with some flexibility.
About the role
The Operations Assistant role supports the day-to-day delivery of Powder24’s travel products across our portfolio of brands. Working closely with experienced operations colleagues, this role helps ensure that the systems, logistics, and behind-the-scenes details that underpin our holidays run smoothly and efficiently. This is an entry-level role, ideal for someone early in their career who is highly organised, systems-minded, and keen to learn how complex travel operations come together. You will be responsible for executing operational tasks with guidance and support, escalating issues when needed, and contributing to a fast-moving environment that changes significantly across the year.
Operations at Powder24 span transport, events, staffing, and ancillaries. While the exact focus of the role may vary, the core expectation is the same: to support operational delivery through strong administration, clear communication, and reliable attention to detail.
Key responsibilities
- Supporting the planning, booking, and administration of operational logistics such as transport, accommodation, events, or ancillary products
- Maintaining accurate data across internal systems, trackers, and shared tools
- Coordinating information between internal teams, suppliers, and delivery partners
- Responding to operational queries and assisting with issue resolution, escalating where appropriate
- Supporting peak-period delivery by helping manage last-minute changes and urgent requests
- Assisting with the preparation and distribution of operational information and documentation
- Providing general administrative support to the wider operations team as required
This role may include occasional overseas travel or on-the-ground support during peak operational periods, as needed.
Skills and experience
Essential
- Highly organised, with strong attention to detail
- Comfortable working with systems, spreadsheets, and shared tools (Excel or Google Sheets)
- Able to follow processes accurately while adapting when circumstances change
- Clear and confident communicator, particularly in written communication
- Able to manage multiple tasks and priorities in a time-pressured environment
- Willing to learn, take feedback, and develop new skills
Desirable
- Previous experience in an operations, logistics, travel, or events environment
- Familiarity with fast-paced, seasonal, or deadline-driven work
- Interest in travel, logistics, or live delivery environments
Behaviours and ways of working
Successful Operations Assistants at Powder24 typically demonstrate:
- Systems thinking: understanding how individual tasks fit into a wider operational picture
- Adaptability: remaining calm and flexible when plans change
- A growth mindset: actively seeking to learn, improve, and build capability over time
- Strong organisation: managing detail without losing sight of priorities
- Reliability: delivering tasks accurately and on time, especially during peak periods
Working at Powder24
Powder24 is the platform behind a portfolio of specialist travel brands. While each brand operates independently, our operations teams work collaboratively across the group to deliver high-quality experiences. This role is office-centric, with increased output during peak seasons. The nature of ski travel operations means that some evening, weekend, or peak-period work may be required, balanced by quieter periods at other times of the year.
What you’ll get with us
- Competitive salary plus bonus of up to 15%
- Legendary all-expenses-paid Team Ski trip, open to everyone
- Generous travel perks, including staff, friends and family discounts and Powder24 travel credit
- Long service rewards, including additional annual leave
- Mental health support with confidential counselling through Spill
- Fitness, wellbeing, and lifestyle perks via WellHub
- A strong social calendar and team events throughout the year
- Clear development opportunities, exposure to senior leaders, and support to grow your career
- A supportive, down-to-earth culture where people genuinely look out for each other
Our Commitment to Equality and Diversity: We are an equal opportunity employer and prohibit discrimination and harassment of any kind. We believe in treating everyone with dignity, consideration, and fairness. We encourage and welcome all applicants to apply, regardless of background or identity.
Operations Assistant in Manchester employer: NUCO Travel Limited
Contact Detail:
NUCO Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the travel and operations industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Powder24 and its brands. Understand their operations and be ready to discuss how your skills can help streamline their processes. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your communication skills! Since this role requires clear and confident communication, try mock interviews with friends or family. Get comfortable explaining your experiences and how they relate to the Operations Assistant position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Powder24 team!
We think you need these skills to ace Operations Assistant in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Assistant role. Highlight your organisational skills and any relevant experience, even if it's from a different field. We want to see how you fit into our operations team!
Show Off Your Attention to Detail: In your application, demonstrate your strong attention to detail. Whether it’s through examples of past work or how you manage tasks, we love seeing candidates who can keep everything in check while juggling multiple priorities.
Communicate Clearly: Since clear communication is key in this role, make sure your written application reflects that. Use straightforward language and structure your thoughts well. We appreciate candidates who can convey their ideas effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at NUCO Travel Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Assistant role. Familiarise yourself with the key responsibilities and skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, come prepared with examples of how you've managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your attention to detail.
✨Communicate Clearly and Confidently
As a potential Operations Assistant, clear communication is key. Practice articulating your thoughts and experiences succinctly. During the interview, listen carefully to questions and respond thoughtfully, ensuring you convey your ideas effectively.
✨Demonstrate Your Willingness to Learn
This role is ideal for someone early in their career, so don’t hesitate to express your eagerness to learn and grow. Share instances where you’ve taken feedback positively or sought out new skills, showing that you have a growth mindset and are ready to adapt in a fast-paced environment.
