At a Glance
- Tasks: Supervise a team ensuring quality control and customer satisfaction in void and disrepair properties.
- Company: Nuco Solutions is a leading provider in social housing management, committed to high standards.
- Benefits: Enjoy a company van, fuel, laptop, life insurance, and pension contributions.
- Why this job: Join a dynamic team, make a real impact, and develop your leadership skills in a supportive environment.
- Qualifications: Must have a full UK driving licence, clean DBS, and supervisory experience in social housing.
- Other info: This role is based in North London, perfect for those looking to grow in the housing sector.
Job description
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
Nuco Solutions requires a Voids and Disrepairs Supervisor for a client\’s contracts based in North London
The successful candidate will supervise, lead and oversee quality control of workers in accordance with Health and Safety and high standards of working practices whilst ensuring good customer satisfaction.
Job responsibilities:
* Direct work of employees to meet quality and on-time delivery requirements; address challenges and communicate to appropriate leadership
* Partner with admin and clients to manage workflow and ensure employees fully comprehend responsibilities and delegated tasks
* Manage a team working mainly on void and disrepairs properties
* Set performance goals and deadlines in line with company’s vision, monitoring budgets and reporting back to leadership
* Monitor team productivity and provide performance evaluations, constructive feedback, and discipline as needed
* Carry out SOR reports and have a good understanding of SOR codes
* Receive and track employee and customer complaints, and resolve problems
* Maintain timekeeping and personnel records
Requirements:
* Full UK Driving Licence
* Clean DBS
* Previous experience as a Supervisor within a Social Housing role
Benefits:
* Company Van, Fuel and Laptop provided
* Life Insurance
* Pension
Void Supervisor employer: Nuco Solutions Ltd
Contact Detail:
Nuco Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Void Supervisor
✨Tip Number 1
Familiarise yourself with the specific Health and Safety regulations relevant to voids and disrepairs in social housing. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Network with professionals in the social housing sector, especially those who have experience as supervisors. Engaging with them can provide valuable insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and resolved conflicts in previous roles. Highlighting your leadership skills and problem-solving abilities will be crucial in showcasing your fit for this position.
✨Tip Number 4
Research the company’s values and recent projects related to voids and disrepairs. Tailoring your conversation during interviews to align with their mission can significantly increase your chances of making a positive impression.
We think you need these skills to ace Void Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Void Supervisor position. Tailor your application to highlight relevant experience and skills that match these criteria.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your supervisory experience, particularly in social housing. Use bullet points to detail your achievements and responsibilities in previous roles, focusing on quality control and team management.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed teams and improved customer satisfaction in past positions, linking them to the job's requirements.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a supervisory role.
How to prepare for a job interview at Nuco Solutions Ltd
✨Know Your Responsibilities
Make sure you understand the job responsibilities outlined in the description. Be prepared to discuss how your previous experience aligns with supervising teams, managing workflows, and ensuring quality control.
✨Demonstrate Leadership Skills
As a Void Supervisor, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, including how you've set performance goals and provided constructive feedback.
✨Familiarise Yourself with SOR Codes
Since the role involves carrying out SOR reports, brush up on your knowledge of SOR codes. Being able to discuss these confidently will show that you're well-prepared and knowledgeable about the industry.
✨Prepare for Customer Interaction Scenarios
Customer satisfaction is key in this role. Think of examples where you've resolved complaints or improved customer relations, as this will demonstrate your ability to handle challenges effectively.