At a Glance
- Tasks: Join our team to shape the future of pension systems and provide expert guidance.
- Company: Innovative financial services company transforming outcomes for clients.
- Benefits: Flexible working, generous benefits, and a supportive culture focused on growth.
- Other info: Collaborative culture with opportunities for personal and professional development.
- Why this job: Make a real impact in a fast-paced environment while developing your skills.
- Qualifications: 5+ years in Defined Contribution pensions, strong communication, and problem-solving skills.
The predicted salary is between 50000 - 60000 £ per year.
Dunstan Thomas delivers innovative software solutions to the Financial Services industry. We are seeking a talented individual to join the Imago Administration team as a Pension Systems Analyst and Subject Matter Expert. Imago Administration is a market‑leading pensions platform used across the SIPP and SSAS sectors and supported by an ambitious, forward‑looking product roadmap.
In this role, you will collaborate closely with Business Analysts, Developers, and Testers in an agile environment, contributing throughout the end‑to‑end development lifecycle. With the regulatory landscape continually evolving, we are looking for someone who is proactive, adaptable, and keen to help shape the future direction of our products while supporting our existing client solutions.
The role:
- Act as a pensions subject matter expert, providing insight and guidance on complex issues.
- Stay informed of relevant regulatory developments and ensure requirements are incorporated effectively.
- Provide people leadership aligned to our values, supporting and developing team members.
- Offer operational and technical pensions expertise to project teams (Business Analysts, Developers, Testers) to help define, deliver, and validate requirements.
- Produce clear, comprehensive business requirements that reflect the needs of our diverse client base.
- Deliver systems training to both external pension providers and internal teams.
- Support business process mapping activities to ensure clarity and alignment across workflows.
- Assist in issue investigation and resolution, including direct client support where required.
- Maintain and enhance user guides, process documentation, and training materials, helping to build and strengthen a central knowledge repository.
- Participate in system testing activities and contribute to the ongoing evolution of the product roadmap.
- Engage with customers to understand needs and translate them into formal software change documentation.
- Work with Product Owners and Project Managers to define and refine functional requirements.
- Collaborate with development and testing teams to ensure that functional changes meet business objectives and leverage core product capabilities.
Skills, abilities, and personal qualities:
- Ability to remain calm, positive, and decisive under pressure, taking the lead when needed.
- Self‑driven attitude toward personal and professional growth.
- Enthusiastic, adaptable, and proactive approach to work.
- Strong organisational skills with the ability to prioritise effectively and meet deadlines.
- Excellent written and verbal communication skills.
- Logical thinker with strong problem‑solving abilities.
- Minimum of 5 years' Defined Contribution pensions experience, ideally within a SIPP/SSAS environment.
- Previous experience working within a change‑focused environment.
Location: Flexible working, with the ability to attend the Portsmouth office once per week.
A little about us: Our purpose at Nucleus is to transform financial services and create better outcomes for our advisers and their clients. It is this purpose that drives everything we do. Whether you are working in a role that is client facing or not, you’ll need to be service obsessed to work here. It’s a fast paced and exciting environment, and one where we believe you will get the chance to fulfil your potential and do work that really matters, to you and our clients. We believe in you having your own chunk of responsibility and being trusted to make things happen. Nucleus’ culture is something our people believe sets us apart from other places they’ve worked. We think big, know our stuff and move at pace, but always empowering others along the way and breaking new ground to find better ways of doing things. We know that sometimes the right choice is not the easy one, so empowering each other and celebrating others' successes, as well as our own, is part of what makes us Nucleus #WeAreNucleus.
Inclusion and diversity at Nucleus: As with most things in life, who cares, wins. We really care about inclusion. For us this is not a box-ticking thing, it’s a commercial imperative. It isn’t about being PC. It’s about being future relevant and durable. We’re proud to partner Stonewall and be a diversity champion for Scotland. This partnership demonstrates our ongoing commitment to diversity by providing an environment where everyone feels welcome, able to be their authentic self and do the best work of their life. We offer a generous blend of benefits for the things that really matter to our people, including pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.
Pension System Analyst and Subject Matter Expert employer: Nucleus Group
At Nucleus, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that empowers our employees to thrive. As a Pension Systems Analyst and Subject Matter Expert, you will enjoy flexible working arrangements, opportunities for professional growth, and a supportive environment that values your contributions. Our commitment to diversity and well-being, coupled with a generous benefits package, ensures that you can make a meaningful impact while achieving a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Pension System Analyst and Subject Matter Expert
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their challenges and think about how your skills can help them. This shows you're not just interested in any job, but specifically in what they do.
✨Tip Number 3
Practice your interview skills with friends or family. Get comfortable talking about your experience and how it relates to the role. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Pension System Analyst and Subject Matter Expert
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in pensions, especially within SIPP/SSAS environments. We want to see how your skills align with the role of Pension Systems Analyst and Subject Matter Expert.
Showcase Your Communication Skills:Since excellent written communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically, just like you would when producing business requirements.
Demonstrate Your Proactivity:We’re looking for someone who’s proactive and adaptable. In your application, share examples of how you've taken initiative in previous roles, especially in fast-paced or change-focused environments.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Nucleus Group
✨Know Your Pensions Inside Out
As a Pension Systems Analyst, it's crucial to have a solid grasp of the SIPP and SSAS sectors. Brush up on the latest regulatory developments and be ready to discuss how they impact the business. This will show your proactive approach and expertise during the interview.
✨Showcase Your Collaboration Skills
This role involves working closely with Business Analysts, Developers, and Testers. Prepare examples of past experiences where you successfully collaborated in an agile environment. Highlight how you contributed to the end-to-end development lifecycle and supported team members.
✨Communicate Clearly and Confidently
Excellent written and verbal communication skills are key for this position. Practice articulating complex pension concepts in simple terms. You might even want to prepare a brief presentation on a relevant topic to demonstrate your ability to convey information effectively.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you resolved them. Emphasise your logical thinking and calmness under pressure, as these traits are essential for success in this fast-paced environment.
