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For Companies At a Glance
- Tasks: Support office operations, manage travel, and ensure a welcoming environment.
- Company: Join Nucleus Financial, a leader in making retirement rewarding with a people-first culture.
- Benefits: Enjoy flexible working, generous pension, bonuses, and health initiatives.
- Why this job: Be the heartbeat of our office, helping others while thriving in a vibrant culture.
- Qualifications: Proficient in Microsoft Word & Excel; customer service experience is a plus.
- Other info: Part-time role with a focus on inclusion and diversity.
Office Team Assistant role at Nucleus Financial
We currently have two part-time opportunities to join our team in London, on a permanent contract. The role will work Monday – Friday, 8:30 am to 1:00 pm or 1:00 pm to 17:30 (22.5 hours per week). This role will ensure the smooth and efficient running of the office and provide support with office administration tasks, while contributing to a welcoming and engaging environment.
Responsibilities
- Making travel arrangements and bookings
- Processing expenses and cost tracking
- Incoming and outgoing post and courier management
- Health & Safety related support/reporting/first aid support
- Stock rotation & replenishment / stationary ordering and organisation
- Lunch/facilities/event coordination
- Kitchen replenishes and facilitation
- Identifying facility faults/ reporting
- Visitor and access management
A Bit About You
Your friends would probably describe you as “the organised one.” In this important role, youll often be the first point of contact in the office for visitors at our London office. Youll love to work with people, thrive on providing great customer service and like to work in a tidy and organised space. You have a \”can-do\” attitude and love coming up with creative solutions to challenging situations. You’re a people person and enjoy the buzz of helping others and doing a great job.
We’ve always placed more importance on cultural contribution above technical ability, but we’d really like you to have/be:
- Proficient IT skills – Microsoft Word & Excel
- Experience in a customer facing role (office / hospitality)
- Helping people makes you happy
A Little About Us
We are the Nucleus Financial Platforms group and we help make retirement more rewarding. Here at Nucleus, people come first – whether it’s our colleagues, or the advisers and customers we support. We know that working in partnership and collaboration leads to the best outcomes. We work hard, and we celebrate hard too. Our ambition is to create a platform with a difference, putting the customer centre stage. Our culture, values, and social responsibility are top of mind because they matter and have a big impact. Our culture is one of the many things that sets us apart; we want an environment where our people feel they can make a real difference, are rewarded for their efforts, and enjoy themselves at work.
Inclusion and diversity at Nucleus: we care about inclusion. It’s not a tick box exercise; inclusion and diversity are embedded in our culture and everything we do. It’s a commercial imperative. It isn’t about being PC. It’s about being future-relevant and durable. More diversity means broader experience and better problem solving, helping us be more representative of customer groups and supporting product development. We offer a generous benefits package including a non-contributory pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Administrative
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Office Team Assistant employer: Nucleus Financial
Contact Detail:
Nucleus Financial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Team Assistant
✨Tip Number 1
Familiarise yourself with Nucleus Financial's culture and values. Since they prioritise cultural contribution, understanding their mission to put customers first will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your organisational skills and customer service experience in conversations. As the role requires being the first point of contact, showcasing your ability to create a welcoming environment will make you stand out.
✨Tip Number 3
Prepare examples of how you've successfully managed office tasks or events in the past. This will demonstrate your proactive attitude and problem-solving skills, which are essential for the Office Team Assistant role.
✨Tip Number 4
Network with current or former employees of Nucleus Financial if possible. Gaining insights into their experiences can provide you with valuable information to tailor your approach and show genuine interest in the company.
We think you need these skills to ace Office Team Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles and office administration. Emphasise your organisational skills and any IT proficiency, particularly with Microsoft Word and Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your 'can-do' attitude and your passion for helping others. Mention specific examples of how you've contributed to a welcoming environment in previous roles.
Highlight Soft Skills: In your application, focus on soft skills such as communication, teamwork, and problem-solving. Nucleus values cultural contribution, so demonstrate how you can enhance their workplace culture.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Office Team Assistant role.
How to prepare for a job interview at Nucleus Financial
✨Show Your Organisational Skills
As an Office Team Assistant, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to keep things running smoothly.
✨Emphasise Your Customer Service Experience
Since this role involves being the first point of contact for visitors, highlight any previous customer-facing roles you've had. Share specific instances where you provided excellent service and how it made a difference.
✨Demonstrate a Can-Do Attitude
Nucleus values a positive mindset. Be ready to discuss challenges you've faced and how you approached them with a solution-oriented attitude. This will show that you're adaptable and eager to contribute.
✨Familiarise Yourself with Their Culture
Research Nucleus Financial's culture and values. Be prepared to discuss how your personal values align with theirs, especially regarding inclusion and diversity. This shows that you're not just looking for a job, but a place where you can thrive.
