At a Glance
- Tasks: Provide top-notch support for customer queries and improve service processes.
- Company: Join Nuclera Nucleics Ltd, a leading biotech firm in Cambridge.
- Benefits: Hybrid work model, competitive salary, and opportunities for growth.
- Other info: Collaborative environment with a global customer base.
- Why this job: Be part of a team that makes a difference in the biotech industry.
- Qualifications: Experience in customer service and a passion for science.
The predicted salary is between 30000 - 40000 £ per year.
Nuclera Nucleics Ltd in Cambridge is seeking a self-motivated Customer Service Specialist to join their Customer Support team, supporting a global customer base. This role includes providing first-class support for customer queries, collaborating with cross-functional teams, and assisting in improving customer service processes.
The position follows a hybrid model, requiring a minimum of 3 days in the office. Ideal candidates should have experience in customer service, ideally within biotech, and have a strong interest in science.
Biotech Customer Experience Specialist in Cambridge employer: Nuclera Nucleics Ltd
At Nuclera Nucleics Ltd, we pride ourselves on fostering a dynamic and inclusive work environment in the heart of Cambridge, where innovation meets collaboration. As a Biotech Customer Experience Specialist, you will not only engage with a diverse global customer base but also benefit from our commitment to employee growth through continuous training and development opportunities. Our hybrid work model promotes a healthy work-life balance, making us an excellent employer for those passionate about science and dedicated to delivering exceptional customer service.
