Service Transition Manager

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Transition Manager at Hawthorn, near Corsham, Wiltshire.

The Role

As a Service Transition Manager, you’ll be at the heart of delivering Skynet – a critical programme supporting the UK Ministry of Defence. This is your chance to make a real impact by ensuring seamless service transitions that keep our nation connected and secure. You’ll work in a dynamic environment, collaborating with military personnel and stakeholders, while developing your career in defence, aerospace, and engineering.

Day-to-day, you’ll be required to:

• Manage service transition activities and governance processes.
• Build strong relationships with internal and external stakeholders, including military personnel.
• Ensure customer satisfaction and compliance with contractual obligations.
• Communicate effectively with third-party suppliers to remove blockers and maintain smooth operations.
• Lead multi-functional teams to deliver projects on time, within budget, and to quality standards.

This role is full time, 37 hours per week and provides hybrid working arrangements with up to 3 days in the office and 2 days working from home.

Experience of the Service Transition Manager

• Familiarity with ITIL V3 or V4 (beneficial but not essential).
• Understanding of commercial or satellite communications (advantageous).
• Ability to obtain SC clearance (DV clearance is beneficial).
• Previous experience in IT Service Management or similar role.
• Project Management experience.

Qualifications for the Service Transition Manager

• Project Management qualifications such as APM PFQ or PMI CAPM.

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.

What We Offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement.
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing

Babcock We’re Babcock — a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance. We call that lifetime engineering. Join us and see how far we can go, together.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.