At a Glance
- Tasks: Support IT activities and gain hands-on experience in a dynamic environment.
- Company: Join Iron Mountain, a leader in information management, with a collaborative culture.
- Benefits: Minimum wage salary, benefits, and mentorship from experienced professionals.
- Other info: Enjoy a supportive apprenticeship with excellent growth opportunities.
- Why this job: Kickstart your IT career while making a real impact on important projects.
- Qualifications: Basic IT skills and a willingness to learn are essential.
The predicted salary is between 14 - 14 € per hour.
IT Apprenticeship (1 Post Available)
Role Arrangements: 18 Month Apprenticeship with Iron Mountain in collaboration with Riverside College. Salary will be minimum wage along with benefits received via Iron Mountain. Office base - Hinton House - (Birchwood, Warrington, WA3 6GR, United Kingdom) with occasional travel to other sites in Cumbria and Scotland. Working Pattern - Monday - Friday 07.30 - 15.30 - with fortnightly attendance to Riverside College on a Friday. Mentorship Support - Technical Business Analyst. Security Clearance Vetting will be required (BPSS).
Objectives of the role: An exciting opportunity for a proactive individual to join Iron Mountain’s contract with the Nuclear Decommissioning Authority has arisen to support key IT activities within operational and project teams. The role will provide experience in the following areas:
- Use of IT systems such as Microsoft, Google and Power BI.
- Stakeholder management for IT requirements.
- Maintaining documentation in line with GDPR and ISO requirements.
- IT techniques such as report generation from Power BI and excel/google sheets management.
- Peer to peer shadowing of IT activities undertaken in the contract.
- Undertaking key learning modules as provided by Iron Mountain such as code of ethics.
Role experience over 18 Months: Working alongside the Technical Business Analyst and supporting the role in the following areas:
- Providing technical support to operations, PMO and contract teams.
- Support the production of process maps to aid IT guidance documentation on software used in the contract.
- Work closely with client IT teams and raise IT service desk tickets to support requests on ongoing work.
- Provide administration support on any IT testing that the Technical Analyst may be undertaking.
- Learn how to run Power BI reports and share with stakeholders.
Core Competencies Expected:
- IT capabilities with Microsoft software - excel being a leading product.
- Power BI and Visio (desired).
- Maintain health and safety standards within the working environment - following site procedures.
- Good understanding of the English language and basic financial acumen.
- Ability to understand and follow both verbal and written instructions.
- Attention to detail.
- Willingness to learn and grow.
- Ability to work as part of a team and independently.
- Adherence to confidentiality and professional conduct.
Category: Information Technology
Digital Support Technician IT Apprentice in Manchester employer: Nuclearinst
Iron Mountain is an exceptional employer that offers a supportive and dynamic work environment for aspiring IT professionals. As a Digital Support Technician IT Apprentice, you will benefit from hands-on experience in a collaborative setting, mentorship from experienced professionals, and opportunities for personal and professional growth. Located in Birchwood, Warrington, our office fosters a culture of learning and innovation, making it an ideal place to kickstart your career in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Support Technician IT Apprentice in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Iron Mountain on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your IT skills, especially with Microsoft and Power BI. We want to show them we’re ready to dive into the tech side of things!
✨Tip Number 3
Don’t forget to showcase your willingness to learn! During interviews, share examples of how you’ve picked up new skills or tackled challenges in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we can keep track of your progress and offer support along the way.
We think you need these skills to ace Digital Support Technician IT Apprentice in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Digital Support Technician role. Highlight any relevant IT skills, especially with Microsoft software and Power BI, as these are key for us at Iron Mountain.
Craft a Compelling Cover Letter:Your cover letter should reflect your enthusiasm for the apprenticeship and how you align with our objectives. Share specific examples of your experience or interest in IT that show you're proactive and ready to learn.
Showcase Your Attention to Detail:In your application, pay close attention to detail. This means checking for typos and ensuring your formatting is consistent. We value precision, especially when it comes to documentation and following instructions.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Iron Mountain.
How to prepare for a job interview at Nuclearinst
✨Know Your Tech
Make sure you brush up on your IT skills, especially with Microsoft Excel and Power BI. Familiarise yourself with how these tools work and be ready to discuss any relevant experience you have using them. It’ll show that you’re proactive and ready to hit the ground running!
✨Understand the Role
Read through the job description thoroughly and understand what the role entails. Be prepared to talk about how your skills align with the objectives of the position, especially in areas like stakeholder management and documentation practices. This will demonstrate your genuine interest in the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the mentorship support or the types of projects you might work on. It shows that you’re engaged and eager to learn more about the company and the apprenticeship.
✨Show Your Willingness to Learn
Since this is an apprenticeship, emphasise your eagerness to learn and grow. Share examples of times when you’ve taken the initiative to learn something new or overcome a challenge. This will highlight your adaptability and commitment to personal development.
