Operations Delivery Supervisor - Crewe in London
Operations Delivery Supervisor - Crewe

Operations Delivery Supervisor - Crewe in London

London Full-Time 30000 - 40000 ÂŁ / year (est.) Home office (partial)
Nuclear Transport Solutions

At a Glance

  • Tasks: Lead and inspire a team to ensure safe and efficient rail operations.
  • Company: Join the leading provider of nuclear transport solutions, making the world safer.
  • Benefits: Enjoy 30 days holiday, hybrid working, and a strong pension scheme.
  • Other info: Embrace a culture of equality, diversity, and continuous improvement.
  • Why this job: Make a real impact in a fast-paced, purpose-driven environment.
  • Qualifications: Passion for safety, leadership skills, and a collaborative mindset.

The predicted salary is between 30000 - 40000 ÂŁ per year.

Keeping Britain Moving – Safely, Securely and Smarter Every Day. At Nuclear Transport Solutions (NTS), we do more than move freight – we move it safely, compliantly and with purpose. Our Rail Operations Delivery teams are at the heart of what we do, ensuring critical rail services run 24/7, 365 days a year with absolute professionalism and care. We’re looking for an Operations Delivery Supervisor who thrives in a fast‑paced operational environment, enjoys working with people, and is passionate about safety, performance and continuous improvement.

About the Role

Reporting into the Senior Service Delivery Manager, this role plays a key part in leading and supporting the delivery of all rail services at your location. You’ll help manage and inspire a team of Traincrew, oversee terminal and yard operations, and act as an assurance lead for third‑party operators – all while keeping safety, service and commercial performance front and centre. You’ll work closely with colleagues across Planning, Control, Engineering, Commercial, Standards and Training, ensuring the right people, skills and assets are in place to deliver an exceptional service, every time. This is a hands‑on leadership role with real impact – offering variety, responsibility and the chance to deputise for the Operations Delivery Manager when needed.

What You’ll Be Doing

  • Leading People & Performance
    • Support the day‑to‑day line management of Traincrew, ensuring policies, procedures and working instructions are applied fairly and consistently.
    • Ensure Traincrew availability, competence and compliance to deliver a robust 24/7/365 operation.
    • Champion the NTS Performance Development approach, building a strong, engaged and high‑performing team.
    • Support succession planning and develop future talent within Operations Delivery.
    • Act as a mentor and coach to other leaders across Rail, role‑modelling the NTS Management Standards.
  • Operational Excellence
    • Support the safe, secure and reliable delivery of all Operations Delivery activities.
    • Ensure services meet customer expectations, commercial targets and all relevant railway and nuclear regulations.
    • Oversee terminal, yard and depot operations, including third‑party assurance and train flow management.
    • Work closely with Engineering to ensure assets are available and fit for purpose.
    • Provide Operational On‑Call cover as required.
  • Safety, Compliance & Assurance
    • Lead and champion a strong safety culture across Operations Delivery.
    • Support safety, security and resilience activities at the location.
    • Ensure all risk assessments and supporting documentation are current, relevant and robust.
    • Support investigations and play an active role in internal and external audits.
    • Ensure the Competence Development Plan (CDP) process is applied consistently in partnership with Standards & Training.
  • Collaboration & Continuous Improvement
    • Act as a key interface with Planning – supporting route learning and resource planning.
    • Control – resolving roster and operational issues.
    • Commercial – supporting business acceptance and decision‑making.
    • Take part in working groups aligned to evolving business needs.
    • Drive continuous improvement, innovation and transformation across Operations Delivery.
    • Represent Operations Delivery at internal and external meetings when required.

What Success Looks Like

  • A safe, compliant and high‑performing operation.
  • Engaged, motivated and competent Traincrew.
  • Strong relationships across NTS and with external partners.
  • A culture that lives and breathes Freedom, Helpfulness and Drive.

Our Commitment

At NTS, safety comes first, and people matter. You’ll play a visible role in championing equality, diversity and inclusion, helping us create a workplace where everyone feels valued, supported and able to perform at their best.

The Kind of People We’re Looking For

We’re interested in who you are, not just what’s on your CV. You’re likely to thrive at NTS if you:

  • Take ownership of your work and enjoy being trusted to deliver.
  • Are collaborative, approachable and naturally supportive of others.
  • Care about doing the right thing, in the right way.
  • Are curious and motivated to learn, improve and grow.
  • Communicate openly and act with integrity and respect.
  • Are comfortable working in a purpose‑driven, safety‑critical environment.

You don’t need to tick every box on day one — we value potential, attitude and alignment with our culture just as much as experience.

Benefits

  • 30 Days holidays plus 8 bank holidays.
  • Buy / Sell annual leave.
  • Health shield.
  • Nuclear Pension scheme.
  • Hybrid working.
  • Family friendly.

The company

We are the leading global provider of safe, secure and reliable nuclear transport solutions that make the world safer and more sustainable. As part of the UK’s Nuclear Decommissioning Authority, we support the largest environmental restoration programme in Europe, and we use our specialist transport and logistics expertise to help customers and partners around the world solve their own complex challenges.

Operations Delivery Supervisor - Crewe in London employer: Nuclear Transport Solutions

At Nuclear Transport Solutions, we pride ourselves on being an exceptional employer that prioritises safety, performance, and employee development. Our collaborative work culture fosters a strong sense of community, where every team member is valued and encouraged to grow through mentorship and continuous improvement initiatives. Located in Crewe, you will enjoy a range of benefits including generous holiday allowances, a supportive hybrid working environment, and the opportunity to contribute to meaningful projects that make a real difference in the world.
Nuclear Transport Solutions

Contact Detail:

Nuclear Transport Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Delivery Supervisor - Crewe in London

✨Tip Number 1

Network like a pro! Reach out to current or former employees at NTS on LinkedIn. Ask them about their experiences and any tips they might have for landing the Operations Delivery Supervisor role. Personal connections can give you insights that a job description just can't.

✨Tip Number 2

Prepare for the interview by understanding NTS's core values. They care about safety, performance, and continuous improvement. Think of examples from your past where you've demonstrated these qualities and be ready to share them during your chat.

✨Tip Number 3

Show your passion for the role! When you get the chance to speak with the hiring team, express why you're excited about the Operations Delivery Supervisor position. Let them know how your skills align with their mission of keeping Britain moving safely and securely.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the NTS team and contributing to their mission.

We think you need these skills to ace Operations Delivery Supervisor - Crewe in London

Leadership Skills
Team Management
Operational Excellence
Safety Culture Advocacy
Compliance Knowledge
Risk Assessment
Continuous Improvement
Collaboration Skills
Communication Skills
Coaching and Mentoring
Problem-Solving Skills
Customer Service Orientation
Performance Development
Adaptability

Some tips for your application 🫡

Show Your Passion for Safety: When writing your application, make sure to highlight your commitment to safety and compliance. We want to see that you understand the importance of these values in a fast-paced operational environment like ours.

Be Personable: Since this role involves leading and inspiring a team, let your personality shine through! Share examples of how you've successfully collaborated with others and supported your colleagues in previous roles.

Demonstrate Continuous Improvement: We love candidates who are curious and motivated to learn. In your application, mention any experiences where you've driven improvements or innovations in your past roles. Show us how you can contribute to our culture of continuous improvement!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at NTS!

How to prepare for a job interview at Nuclear Transport Solutions

✨Know Your Safety Standards

Since safety is paramount in this role, make sure you brush up on relevant safety regulations and standards. Be prepared to discuss how you've prioritised safety in past roles and how you would champion a strong safety culture at NTS.

✨Showcase Your Leadership Skills

As an Operations Delivery Supervisor, you'll be leading a team. Think of examples where you've successfully managed or inspired a team. Highlight your approach to mentoring and developing talent, as well as how you handle performance issues.

✨Understand the Operational Environment

Familiarise yourself with the specifics of rail operations and logistics. Be ready to discuss how you would ensure operational excellence and compliance while managing terminal and yard operations effectively.

✨Emphasise Collaboration and Continuous Improvement

This role requires working closely with various teams. Prepare to talk about how you've collaborated with different departments in the past and share ideas on how you would drive continuous improvement within Operations Delivery.

Operations Delivery Supervisor - Crewe in London
Nuclear Transport Solutions
Location: London

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>