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- Tasks: Lead and inspire a skilled Traincrew team to ensure safe and efficient rail operations.
- Company: Join a leading global provider of nuclear transport solutions committed to safety and sustainability.
- Benefits: Full-time role with opportunities for professional development and flexible working hours.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact in a high-stakes environment while developing your leadership skills.
- Qualifications: Degree or equivalent experience, with a strong background in operational management.
The predicted salary is between 50000 - 60000 ÂŁ per year.
Operations Delivery Manager Rail Division ¦ Scotland
Reporting to: Senior Service Delivery Manager
Safety Status: Safety Management
Contract: Full time
On-call: Required
About the role
At NTS, rail operations are about far more than moving trains — they’re about keeping people safe, delivering for our customers, and running a resilient, high‑performing service 24/7, 365 days a year. As an Operations Delivery Manager, you’ll lead and inspire a large, highly skilled Traincrew team at a DRS location in Scotland. You’ll be responsible for ensuring the right people, with the right skills, are in the right place at the right time, enabling us to deliver safe, secure and commercially successful rail services in a highly regulated environment. This is a high‑impact leadership role, combining strong people management, operational excellence, safety leadership and collaboration across the wider Rail Division and NTS.
What you’ll be responsible for
- Operational leadership & service delivery
- Full, day‑to‑day line management of Traincrew at the location, in line with company policies, procedures and working instructions.
- Ensuring Traincrew capacity, availability and competence to deliver a 24/7/365 service, planned by Operations Planning.
- Owning service delivery performance at the location against Integrated Business Performance (IBP) KPIs.
- Managing train flows, terminal operations and third‑party interfaces connected to location workflows.
- Working closely with Planning on route learning and resourcing.
- Control on roster planning.
- Commercial on business acceptance and commercial decisions.
- Engineering to ensure rolling stock and assets are available to deliver the service plan.
- Providing Operational On‑Call cover as required.
- Deputising for the Senior Service Delivery Manager when needed.
- Leading safety, security and resilience activity at site, supporting company initiatives and ensuring safety plans are fully delivered.
- Ensuring all service delivery operations are safe, secure and reliable.
- Compliant with national, railway and nuclear regulations and standards.
- Aligned to customer expectations and commercial targets.
- Championing and embedding a strong safety culture across Service Delivery.
- Delivering safety briefs and leading safety management activities.
- Ensuring all terminal, yard and depot risk assessments and documentation are current, accurate and relevant.
- Supporting investigations and both internal and external audits.
- Leading, managing and developing a high‑performing Traincrew workforce (c.214 staff).
- Ensuring Traincrew adherence to agreed terms and conditions.
- Applying the Competence Development Plan (CDP) consistently, working in partnership with Standards and Training.
- Overseeing Traincrew recruitment in line with Operations Planning and supported by HR and Standards & Training.
- Managing Traincrew performance against objectives, including coaching, mentoring and welfare support.
- Delivering people management activities in line with HR policies and processes.
- Managing annual people plans and building a strong succession and talent pipeline.
- Enabling Standards & Training Managers and Competence Assessors to meet all assessment and competence targets.
- Leading and inspiring a culture of engagement, accountability and innovation, living the NTS principles of Freedom, Helpfulness and Drive.
- Championing equality, diversity and inclusion.
- Driving continuous improvement and business transformation to maximise service delivery effectiveness and efficiency.
- Acting as a mentor and coach to other leaders across Rail, role‑modelling behaviours aligned to NTS Management Standards.
- Representing the Service Delivery location at internal and external forums and meetings.
Who we’re looking for
Qualifications
- Essential: Degree or equivalent experience.
- Relevant professional qualification or certification.
- Evidence of continuous professional development.
- Willing to work towards Level 3/5 Aspiring Leader (CILM), or Level 5 Operations or Departmental Manager (CIRO), or Level 7 Senior People Professional (CIPD).
Experience
- Proven success in managing operations within a commercial, safety‑regulated environment of similar scale and complexity.
- Strong track record of leading and developing high‑performing operational teams.
- Experience working with Trade Unions and Regulators.
- Evidence of delivering effective safety, risk and compliance management.
- Demonstrable experience leading change and business transformation.
Knowledge
- Strong understanding of Traincrew terms & conditions and the RSSB Train Driver Rule Book.
- Working knowledge of the DRS network, traction and rolling stock.
- Solid understanding of Safety Management Systems.
- Experience operating within a highly regulated safety‑critical environment.
Skills & attributes
- Confident, credible operational leader with strong interpersonal impact.
- Excellent communicator, able to influence at all levels.
- Strong organisational, planning and time‑management skills.
- High degree of integrity, probity and attention to detail.
- Ability to manage budgets and projects to scope, cost, schedule and quality.
- Comfortable operating in public/private interfaces.
- IT‑literate, with experience using Microsoft Office and NTS business systems.
Training & capability
- Core training: Manual Handling, Fire Awareness, Car Driver Assessment.
- On‑the‑job operational training and systems knowledge.
- Technical training including: OTMR analysis, incident investigation, disciplinary hearings and TOLO.
- Health, safety and human factors training including accident investigation and IOSH Managing Safely.
Additional information
- Security clearance: BPSS / Counter Terrorist Check (CTC).
- Willing and able to travel.
- Flexible approach to working hours.
- On‑call requirement.
Important note
Duties may evolve over time within the scope of the role and grade. The post‑holder will be expected to undertake any reasonable duties aligned to their skills and experience. Work location will be confirmed in discussion with the line manager and in line with business need.
The company
We are the leading global provider of safe, secure and reliable nuclear transport solutions that make the world safer and more sustainable. As part of the UK’s Nuclear Decommissioning Authority, we support the largest environmental restoration programme in Europe, and we use our specialist transport and logistics expertise to help customers and partners around the world solve their own complex challenges.
Operations Delivery Manager - Motherwell in London employer: Nuclear Transport Solutions
Contact Detail:
Nuclear Transport Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Delivery Manager - Motherwell in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the rail industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. When you walk into that interview, show them you’re not just another candidate; you’re someone who truly gets what they’re about.
✨Tip Number 3
Practice your leadership stories! As an Operations Delivery Manager, you’ll need to showcase your experience in managing teams and driving performance. Have a few solid examples ready that highlight your achievements and how you’ve tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission of delivering safe and reliable services.
We think you need these skills to ace Operations Delivery Manager - Motherwell in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Delivery Manager role. Highlight your experience in managing operations within a safety-regulated environment and showcase how your skills align with our needs at NTS.
Showcase Your Leadership Skills: We want to see your leadership style! Share examples of how you've led high-performing teams and driven continuous improvement in previous roles. This is key for us as we look for someone who can inspire and manage our Traincrew effectively.
Emphasise Safety and Compliance: Since safety is a top priority for us, make sure to highlight your experience with safety management systems and compliance in your application. We’re looking for someone who can champion a strong safety culture across our operations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Nuclear Transport Solutions
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of rail operations and safety management. Familiarise yourself with the key performance indicators (KPIs) relevant to the role and be ready to discuss how you would ensure compliance and operational excellence in a highly regulated environment.
✨Showcase Your Leadership Skills
As an Operations Delivery Manager, you'll need to lead a large team. Prepare examples of how you've successfully managed and developed high-performing teams in the past. Highlight your experience with coaching, mentoring, and fostering a culture of engagement and accountability.
✨Demonstrate Your Safety Commitment
Safety is paramount in this role. Be prepared to discuss your approach to safety management and how you've implemented safety initiatives in previous positions. Share specific instances where you led safety briefs or managed risk assessments to show your proactive stance on safety.
✨Engage with the Company Culture
Research NTS's values and principles, such as Freedom, Helpfulness, and Drive. During the interview, express how your personal values align with theirs and provide examples of how you've championed equality, diversity, and inclusion in your previous roles.