At a Glance
- Tasks: Lead Traincrew operations, ensuring safety and efficiency in rail services.
- Company: Join a leading global provider of safe nuclear transport solutions.
- Benefits: Enjoy 30 days holiday, hybrid working, and a supportive work environment.
- Other info: Embrace a culture of curiosity, collaboration, and continuous improvement.
- Why this job: Make a real impact in a safety-critical role while developing your leadership skills.
- Qualifications: Proven leadership experience in operational environments and strong people management skills.
The predicted salary is between 50000 - 60000 £ per year.
Location: Rugby
Reporting to: Senior Service Delivery Manager
About the role
We are looking for an experienced and driven Operations Delivery Manager to lead our Traincrew operations at a key Rail Division location. This is a critical leadership role responsible for ensuring the safe, reliable and efficient delivery of rail services, while meeting customer expectations and commercial objectives. You will manage a large team of Traincrew, ensuring they are competent, engaged and available to support 24/7 operations. Youll play a key role in driving performance, leading safety and compliance activities, and working cross-functionally to deliver operational excellence in a complex, safety-critical environment.
What youll be doing
- Leading and managing Traincrew at the location, ensuring high performance and compliance with policies and procedures
- Ensuring sufficient Traincrew capacity, availability and competence to deliver 24/7 service requirements
- Delivering safe, secure and reliable operations in line with regulatory, customer and commercial expectations
- Accountable for service delivery performance against KPIs and business objectives
- Managing relationships with Engineering, Planning, Control and Commercial teams to deliver the operational plan
- Overseeing terminal operations, train flows and third-party activities
- Providing operational on-call cover and responding to incidents when required
- Leading safety management activities, including risk assessments, safety briefings and compliance with safety systems
- Driving the Competence Development Plan (CDP) process in collaboration with Standards and Training teams
- Managing recruitment, performance, development and wellbeing of Traincrew
- Coaching and mentoring team members to build capability and succession pipelines
- Supporting investigations, audits and continuous improvement initiatives
- Driving operational efficiency and cost improvements across service delivery
- Representing the location at internal and external meetings and deputising for the Senior Service Delivery Manager when required
- Championing NTS culture, including Freedom, Helpfulness and Drive, alongside equality, diversity and inclusion
Training & development
At NTS, we support our leaders to grow and succeed:
- Leadership development programmes and professional qualifications (e.g. CILM, CIRO, CIPD)
- Ongoing training in operational delivery, safety management and rail standards
- Development in people management, coaching and leadership capability
- Opportunities to lead transformation and continuous improvement initiatives
- Exposure to senior stakeholders across the Rail Division and wider NTS business
Who were looking for
Experience
- Proven leadership experience in a safety-critical, operational environment
- Track record of managing and developing high-performing teams
- Experience working within a regulated environment (e.g. rail, transport, nuclear or similar)
- Experience engaging with Trade Unions, regulators and key stakeholders
- Experience leading change and improving operational efficiency
Knowledge
- Understanding of Traincrew terms and conditions and rail operational standards
- Knowledge of Safety Management Systems and regulatory compliance
- Working knowledge of rail operations, networks and rolling stock (desirable)
- Understanding of performance management and operational KPIs
Skills & behaviours
- Strong leadership and people management capability
- Excellent communication and stakeholder engagement skills
- Ability to influence and make decisions in complex environments
- Strong organisational, planning and problem-solving skills
- Commercial awareness and ability to balance cost and performance
- High level of integrity and commitment to safety and compliance
- Resilient, proactive and results-driven mindset
- Ability to coach, mentor and develop others
Why NTS?
At NTS, our people are trusted to perform, supported to grow and encouraged to be curious and innovative. We create an environment where youre given the freedom to do your job well, the support of a strong team, and the opportunity to help shape the future of safe and reliable rail operations.
The Kind of People Were Looking For
Were interested in who you are, not just whats on your CV. Youre likely to thrive at NTS if you:
- Take ownership of your work and enjoy being trusted to deliver
- Are collaborative, approachable and naturally supportive of others
- Care about doing the right thing, in the right way
- Are curious and motivated to learn, improve and grow
- Communicate openly and act with integrity and respect
- Are comfortable working in a purpose-driven, safety-critical environment
You dont need to tick every box on day one - we value potential, attitude and alignment with our culture just as much as experience.
Benefits
- 30 days holiday plus 8 bank holidays
- Buy / Sell annual leave
- Health Shield
- Nuclear Pension Scheme
- Hybrid working
- Family-friendly policies
- Bonus
The company
We are the leading global provider of safe, secure and reliable nuclear transport solutions that make the world safer and more sustainable. As part of the UKs Nuclear Decommissioning Authority, we support the largest environmental restoration programme in Europe, and we use our specialist transport and logistics expertise to help customers and partners around the world solve their own complex challenges.
Operations Delivery Manager - Rugby in Lakeside employer: Nuclear Transport Solutions
At NTS, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that empowers our employees to excel in their roles. As an Operations Delivery Manager in Rugby, you'll benefit from comprehensive leadership development programmes, a commitment to safety and compliance, and the opportunity to make a meaningful impact in a critical sector. With generous holiday allowances, hybrid working options, and a focus on employee wellbeing, NTS is dedicated to fostering growth and innovation within a purpose-driven environment.
Contact Details:
Nuclear Transport Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Delivery Manager - Rugby in Lakeside
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We think you need these skills to ace Operations Delivery Manager - Rugby in Lakeside
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Nuclear Transport Solutions, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
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How to prepare for a job interview at Nuclear Transport Solutions
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
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