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- Tasks: Lead and inspire a skilled Traincrew team to ensure safe and efficient rail operations.
- Company: Join a leading global provider of secure nuclear transport solutions.
- Benefits: Full-time role with competitive salary, flexible hours, and professional development opportunities.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact in a high-stakes environment while developing your leadership skills.
- Qualifications: Degree or equivalent experience; proven success in managing operations in regulated environments.
The predicted salary is between 50000 - 65000 £ per year.
Operations Delivery Manager Rail Division Scotland Reporting to: Senior Service Delivery Manager Safety Status: Safety Management Contract: Full time On-call: Required
About the role At NTS, rail operations are about far more than moving trains they’re about keeping people safe, delivering for our customers, and running a resilient, high-performing service 24/7, 365 days a year. As an Operations Delivery Manager, you’ll lead and inspire a large, highly skilled Traincrew team at a DRS location in Scotland. You’ll be responsible for ensuring the right people, with the right skills, are in the right place at the right time, enabling us to deliver safe, secure and commercially successful rail services in a highly regulated environment. This is a high-impact leadership role, combining strong people management, operational excellence, safety leadership and collaboration across the wider Rail Division and NTS.
What you’ll be responsible for:
- Operational leadership & service delivery
- Full, day-to-day line management of Traincrew at the location, in line with company policies, procedures and working instructions
- Ensuring Traincrew capacity, availability and competence to deliver a 24/7/365 service, planned by Operations Planning
- Owning service delivery performance at the location against Integrated Business Performance (IBP) KPIs
- Managing train flows, terminal operations and third-party interfaces connected to location workflows
- Working closely with Planning on route learning and resourcing
- Control on roster planning
- Commercial on business acceptance and commercial decisions
- Engineering to ensure rolling stock and assets are available to deliver the service plan
- Providing Operational On-Call cover as required
- Deputising for the Senior Service Delivery Manager when needed
- Leading safety, security and resilience activity at site, supporting company initiatives and ensuring safety plans are fully delivered
- Ensuring all service delivery operations are: Safe, secure and reliable; Compliant with national, railway and nuclear regulations and standards; Aligned to customer expectations and commercial targets
- Championing and embedding a strong safety culture across Service Delivery
- Delivering safety briefs and leading safety management activities
- Ensuring all terminal, yard and depot risk assessments and documentation are current, accurate and relevant
- Supporting investigations and both internal and external audits
- Leading, managing and developing a high-performing Traincrew workforce (c.214 staff)
- Ensuring Traincrew adherence to agreed terms and conditions
- Applying the Competence Development Plan (CDP) consistently, working in partnership with Standards and Training
- Overseeing Traincrew recruitment in line with Operations Planning and supported by HR and Standards & Training
- Managing Traincrew performance against objectives, including coaching, mentoring and welfare support
- Delivering people management activities in line with HR policies and processes
- Managing annual people plans and building a strong succession and talent pipeline
- Enabling Standards & Training Managers and Competence Assessors to meet all assessment and competence targets
- Leading and inspiring a culture of engagement, accountability and innovation, living the NTS principles of Freedom, Helpfulness and Drive
- Championing equality, diversity and inclusion
- Driving continuous improvement and business transformation to maximise service delivery effectiveness and efficiency
- Acting as a mentor and coach to other leaders across Rail, role-modelling behaviours aligned to NTS Management Standards
- Representing the Service Delivery location at internal and external forums and meetings
Who we’re looking for:
Qualifications
- Essential
- Degree or equivalent experience
- Relevant professional qualification or certification
- Evidence of continuous professional development
- Willing to work towards Level 3/5 Aspiring Leader (CILM), or Level 5 Operations or Departmental Manager (CIRO), or Level 7 Senior People Professional (CIPD)
Experience
- Proven success in managing operations within a commercial, safety-regulated environment of similar scale and complexity
- Strong track record of leading and developing high-performing operational teams
- Experience working with Trade Unions and Regulators
- Evidence of delivering effective safety, risk and compliance management
- Demonstrable experience leading change and business transformation
Knowledge
- Strong understanding of Traincrew terms & conditions and the RSSB Train Driver Rule Book
- Working knowledge of the DRS network, traction and rolling stock
- Solid understanding of Safety Management Systems
- Experience operating within a highly regulated safety-critical environment
Skills & attributes
- Confident, credible operational leader with strong interpersonal impact
- Excellent communicator, able to influence at all levels
- Strong organisational, planning and time-management skills
- High degree of integrity, probity and attention to detail
- Ability to manage budgets and projects to scope, cost, schedule and quality
- Comfortable operating in public/private interfaces
- IT literate, with experience using Microsoft Office and NTS business systems
Training & capability
- Core training: Manual Handling, Fire Awareness, Car Driver Assessment
- On-the-job operational training and systems knowledge
- Technical training including: OTMR analysis, incident investigation, disciplinary hearings and TOLO
- Health, safety and human factors training including accident investigation and IOSH Managing Safely
Additional information
- Security clearance: BPSS / Counter Terrorist Check (CTC)
- Willing and able to travel
- Flexible approach to working hours
- On-call requirement
Important note
Duties may evolve over time within the scope of the role and grade. The postholder will be expected to undertake any reasonable duties aligned to their skills and experience. Work location will be confirmed in discussion with the line manager and in line with business need.
The company
We are the leading global provider of safe, secure and reliable nuclear transport solutions that make the world safer and more sustainable. As part of the UK’s Nuclear Decommissioning Authority, we support the largest environmental restoration programme in Europe, and we use our specialist transport and logistics expertise to help customers and partners around the world solve their own complex challenges.
Operations Delivery Manager - Motherwell in Busby employer: Nuclear Transport Solutions
Contact Detail:
Nuclear Transport Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Delivery Manager - Motherwell in Busby
✨Tip Number 1
Network like a pro! Get out there and connect with people in the rail industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. When you walk into that interview, show them you’re not just another candidate – you’re someone who truly gets what they’re about.
✨Tip Number 3
Practice your leadership stories! As an Operations Delivery Manager, you’ll need to showcase your experience in managing teams and driving performance. Have a few solid examples ready that highlight your achievements and how you’ve tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at NTS. Let’s get you on board!
We think you need these skills to ace Operations Delivery Manager - Motherwell in Busby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Delivery Manager role. Highlight your experience in managing operations, leading teams, and ensuring safety compliance. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don't forget to mention your leadership style and commitment to safety.
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have in a safety-regulated environment. We love seeing examples of how you've led teams and managed operations effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to provide all the necessary information we need to assess your application!
How to prepare for a job interview at Nuclear Transport Solutions
✨Know Your Operations Inside Out
Before the interview, make sure you have a solid understanding of the rail operations and safety regulations relevant to the role. Familiarise yourself with the company's operational goals and how they align with your experience in managing teams and ensuring compliance.
✨Showcase Your Leadership Skills
Be prepared to discuss specific examples of how you've led and developed high-performing teams in the past. Highlight your ability to inspire and engage staff, as well as your experience in managing performance and driving continuous improvement.
✨Demonstrate Safety Awareness
Since safety is paramount in this role, come ready to talk about your experience with safety management systems and compliance. Share any relevant examples where you've successfully implemented safety initiatives or managed risk assessments.
✨Engage with the Company Culture
Research the company's values and culture, particularly their principles of Freedom, Helpfulness, and Drive. Be ready to discuss how you embody these values in your leadership style and how you would promote a culture of engagement and accountability within your team.