At a Glance
- Tasks: Support members with property queries and ensure compliance with legal standards.
- Company: Join a vibrant team in the real estate sector, based in Warwick.
- Benefits: Competitive salary, free courses, generous holiday allowance, and onsite parking.
- Other info: Enjoy a hybrid work model with a lively and supportive team atmosphere.
- Why this job: Be part of a close-knit team while making a real difference in property lettings.
- Qualifications: Experience in property sales or lettings and excellent customer service skills required.
The predicted salary is between 28500 - 28500 £ per year.
Location: Warwick CV34, hybrid based, 2 WFH, 3 in office. No flexibility on that.
Working Shifts: 9am-5pm Monday to Friday, 37 hours p/w.
This is a great opportunity for someone who perhaps is a Lettings Agent who is no longer interested in the Sales aspect of an agent role or someone who has come from an admin support role within Lettings.
Lettings Expert Membership Advisor duties include:
- Answering queries via telephone, providing support or signposting legal & compliance queries from members (1st point of call).
- Log accurate data and member discussions on the CRM system.
- Promote/signpost FAQs factsheets and legislation & policy guidance to members.
- Help review and complete existing legal documents and templates.
- Escalate legal queries where applicable.
- Keep up to date with property policies & legislations and the general property industry.
The phonelines operate from 10am until 4pm to ensure that the advisors have time to deal with any outstanding queries/admin duties, and of course to have that all important rest time from the phones, before and after their shift.
Membership Advisor person specification:
- Excellent customer service skills, with eloquent communication skills.
- Experience within Property Sales or Lettings or Legal is essential (someone who understands lettings legality and contracts). Please note that your application will not be considered if you don't have this experience.
- Good researching skills and experience is a must.
- Other essential skills and experience needed - Professional manner and clear communication skills.
- Customer service experience.
- Proficient Microsoft Office.
- Ability to work under pressure/in a fast paced environment.
- Eager to self-develop to continue being the expert in your field.
The team are friendly, lively and social, so this would suit someone who is looking for a close knit team to work alongside.
Our client offers:
- Onsite car park.
- FREE courses after probation period (level 3 and 4 equivalent).
- 23 days holiday plus bank holidays, extended with length of service (up to 28 days holidays).
- Expensed Medical Care.
Apply today and a Reed representative will guide you through the next steps of your application.
Interview process:
- 1st stage - Reed Interview.
- 2nd stage - MS Teams call with client.
- 3rd Stage - Face to face on site.
Property Membership Line Advisor in Warwick employer: Nub News
As a Property Membership Line Advisor at our Warwick location, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. With a strong emphasis on teamwork, we offer generous benefits including 23 days of holiday, free courses for skill enhancement, and a friendly atmosphere that fosters collaboration and camaraderie. Join us to be part of a close-knit team dedicated to providing exceptional service while enjoying a balanced work-life with hybrid working options.
StudySmarter Expert Advice🤫
We think this is how you could land Property Membership Line Advisor in Warwick
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Nub News.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Nub News? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Nub News's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Membership Line Advisor in Warwick
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Membership Line Advisor role at Nub News, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Nub News
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Nub News operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Nub News. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Nub News.
