At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: £350 towards frames, 33 days holiday, family discounts, and wellbeing support.
- Other info: Earn monthly bonuses and enjoy opportunities for career development.
- Why this job: Make a difference in eye care while growing your career in a dynamic environment.
- Qualifications: Confident communicator with a passion for eyewear and digital tools.
The predicted salary is between 25000 - 32000 £ per year.
Where customer service meets premium eyewear and med-tech innovation.
Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You'll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You'll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month bonus - with uncapped potential for high performers. Your performance matters - and it pays off.
What We're Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
Premium Optical Retail Assistant — Customer-Focused & Growth in Warwick employer: Nub News
At Vision Express, we pride ourselves on being an exceptional employer that values personal growth and customer service excellence. Our supportive work culture fosters collaboration and innovation, while our comprehensive benefits, including generous holiday allowances and employee discounts, ensure a rewarding experience for all team members. Join us in a dynamic environment where your contributions are recognised and rewarded, and where you can truly make a difference in the world of eye care.
StudySmarter Expert Advice🤫
We think this is how you could land Premium Optical Retail Assistant — Customer-Focused & Growth in Warwick
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and their products. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers in a retail setting. Role-play with a friend or family member to get comfortable with recommending products and handling questions.
✨Tip Number 3
Show off your passion for eyewear! When you talk about your style and favourite brands, let your enthusiasm shine through. This will help you stand out as someone who truly cares about the products you'll be selling.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Vision Express team.
We think you need these skills to ace Premium Optical Retail Assistant — Customer-Focused & Growth in Warwick
Some tips for your application 🫡
Show Your Passion for Eyewear:When writing your application, let us see your enthusiasm for eyewear and customer service. Share any experiences or stories that highlight your love for helping customers find the perfect frames!
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the listing, like 'personalised customer service' and 'team player', to show us you’re a great fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the ideal candidate for the Premium Optical Retail Assistant role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Vision Express.
How to prepare for a job interview at Nub News
✨Know Your Products
Before the interview, take some time to familiarise yourself with the brands and products Vision Express offers. Being able to discuss your favourite eyewear styles or the latest trends in optical technology will show your passion and knowledge, making you stand out.
✨Practice Customer Scenarios
Since this role is all about customer service, think of common scenarios you might face as a Premium Optical Retail Assistant. Practise how you would handle different customer needs, from recommending frames to assisting with fittings. This will help you demonstrate your problem-solving skills during the interview.
✨Show Your Team Spirit
Vision Express values team players, so be ready to share examples of how you've worked well in a team before. Whether it’s collaborating on a project or helping a colleague, showing that you can contribute positively to a team environment will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about opportunities for growth within the company or how they support employee wellbeing. This shows your genuine interest in the role and the company, and it helps you assess if it's the right fit for you too.
