At a Glance
- Tasks: Assist customers with enquiries and provide tailored solutions to meet their needs.
- Company: Friendly team in a family-oriented company culture.
- Benefits: Competitive pay, performance bonuses, and team celebrations.
- Other info: Driving license preferred due to location; flexible working hours.
- Why this job: Join a supportive team and develop your customer service skills.
- Qualifications: Experience in customer service or sales, strong communication skills.
The predicted salary is between 33750 - 41250 £ per year.
Position: Customer Sales Consultant
Salary: £12.71 p/h
Contract: Temporary to Permanent
Location: Leamington Spa
Working Hours: 40 hours per week, Monday to Saturday on a rota basis - every fortnight will work a Saturday with a day off in lieu during the week. 8.30-5pm, 30 min lunch
Customer Sales Consultant duties include:
- Managing customer enquiries via telephone, email and face-to-face interactions
- Supporting customers through the onboarding and account set-up process
- Understanding customer requirements and recommending suitable solutions
- Processing customer documentation, payments and invoices
- Maintaining accurate customer records and updating internal systems
- Resolving customer queries in a professional and timely manner
- Supporting day-to-day administration and site operations
- Ensuring customer areas remain welcoming and presentable
Customer Sales Consultant person specification:
- Excellent customer service and communication skills
- Strong relationship-building skills
- Confident, professional and resilient approach
- Strong administration and organisational abilities
- Ability to prioritise workload effectively
- Be versatile to help out with deliveries/heavy lifting where needed
The location of the site is difficult to get to by public transport so ideally the candidate will have a driving license and own vehicle. Occasional travel to the Warwick site may be needed, candidate must be flexible.
Other essential skills and experience needed:
- Experience in customer service, sales, retail, hospitality or a customer-facing role
- Good IT skills including Microsoft Office
- Excellent attention to detail
- Positive attitude and willingness to learn
- Ability to work independently and as part of a team
About the team: Team of 5 friendly, long serving staff. This company very much has a family feel to it.
Our client offers:
- 2 Team celebratory events every year
- Company bonus (based on performance) (the above is for a permanent contract only)
Interview process:
- 1st Stage - Reed interview
- 2nd Stage - Client onsite interview
Customer Sales Advisor in Royal Leamington Spa employer: Nub News
Nub News in Warwick is an excellent employer that fosters a dynamic and innovative work culture, perfect for those passionate about marketing and data-driven growth. With a commitment to employee development, flexible hybrid working arrangements, and a collaborative environment, team members are empowered to thrive and make a meaningful impact in their roles. Join us to be part of a forward-thinking team that values creativity and strategic thinking.
