At a Glance
- Tasks: Lead and develop a dynamic team while delivering exceptional customer service.
- Company: Join EE, a top UK network with a vibrant culture.
- Benefits: Competitive salary, career progression, discounts, and generous holiday.
- Other info: Flexible working options and a commitment to diversity.
- Why this job: Make a real impact in retail and build skills for your future.
- Qualifications: Experience in coaching teams and driving customer service.
The predicted salary is between 30000 - 40000 £ per year.
You've got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference - all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Managers, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here.
What you'll do:
- Lead, engage and develop your team of tech-whizzes and people pros
- Empower that team to reach their ambitious targets
- Create an environment where every customer feels at ease
- Support the Store Manager with the day-to-day running of the store
You'll definitely:
- Have some experience of coaching and building capability in a team
- Have an ability to lead teams to strong commercial and customer results
- Have some experience of managing your store in your Store Manager's absence
- Have experience of driving customer service in a sales and service environment
- Be self-motivated and proactive
You might even:
- Possess an ability to set and carry out long-term plans
- Have established coaching and development skills
What's in it for you?
- Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
- Competitive salary
- The opportunity to significantly increase your earnings, depending on your store and team performance
- Competitive healthcare and BT share plans
- 50% discount on an EE mobile package (30% for Friends and Family)
- 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
- The chance to win once-in-a-lifetime all-expense-paid trips and prizes
At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Retail Assistant Manager employer: Nub News
At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. As a Retail Assistant Manager in Henley-in-Arden, you'll benefit from competitive salaries, extensive career progression opportunities through our Aspire internal development programme, and a supportive environment that values diversity and flexible working arrangements. Join us to make a meaningful impact while enjoying perks like generous holiday allowances and exclusive discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on EE and their values. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with leading teams and driving customer service – that's what they're really looking for!
✨Tip Number 3
Show off your people skills! During the interview, share specific examples of how you've coached and developed your team in the past. This will demonstrate your ability to empower others and lead them to success.
✨Tip Number 4
Don't forget to ask questions! Prepare a few thoughtful questions about the role and the team dynamics. This shows you're engaged and ready to contribute to the store's success. Plus, it helps you figure out if it's the right fit for you!
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your enthusiasm for retail shine through! We want to see how much you love engaging with customers and leading a team. Share specific examples of how you've made a difference in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight your coaching experience and any achievements that demonstrate your ability to drive customer service and sales. We appreciate when candidates take the time to align their skills with our needs!
Be Yourself:We’re looking for genuine people who can connect with our customers and team. Don’t be afraid to let your personality come through in your application. Authenticity goes a long way in helping us see if you’re a good fit for our culture.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Nub News
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Store Manager inside out. Familiarise yourself with the company's values, products, and customer service approach. This will help you demonstrate your enthusiasm and fit for the position.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've successfully led a team in the past. Think about times when you empowered your colleagues or helped them achieve their targets. This will show that you have the experience they’re looking for.
✨Customer-Centric Mindset
Prepare to discuss how you would create a welcoming environment for customers. Think of strategies you’ve used before to enhance customer experience and be ready to suggest new ideas that align with the company’s goals.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
