Nu-heat is seeking a Customer Advisor to coordinate field visits, service bookings and warranty claims, acting as the main contact for customers and ensuring compliance documentation is in place. You will liaise with field engineers and internal teams to resolve issues and guide customers through the process.
The role emphasizes strong communication, multitasking, and a good understanding of HVAC and post-installation requirements to maintain high customer satisfaction and efficient operations.
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Customer Success & Field Operations Advisor in Honiton employer: Nu-heat
Nu-Heat is an exceptional employer that prioritises the growth and development of its employees within a dynamic and supportive work culture. With a strong commitment to sustainability and innovation in the heating industry, employees benefit from a hybrid working model, competitive pension contributions, and opportunities for personal and professional advancement. Joining Nu-Heat means being part of a forward-thinking team dedicated to making a positive impact on energy efficiency across the UK.
