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For Companies At a Glance
- Tasks: Manage and develop customer relationships while driving sales growth in the heating industry.
- Company: Join Nu-Heat, a leader in bespoke underfloor heating solutions with a focus on innovation.
- Benefits: Earn up to £5000 in bonuses, enjoy a collaborative office culture, and benefit from professional development.
- Why this job: Make a real impact in a growing company while enhancing your sales and customer service skills.
- Qualifications: Experience in account management, strong communication skills, and a drive for success.
- Other info: Office-based role with hybrid options after probation, fostering creativity and connection.
The predicted salary is between 36000 - 60000 £ per year.
Nu-Heat was born from a desire to provide underfloor heating solutions in the UK, when in 1992, no supplier existed. Since then, we have been perfecting bespoke, high efficiency home heating systems whilst developing our own industry leading underfloor heating products along the way. Backed by lifetime technical support and award-winning customer service, our bespoke heating systems are precisely designed for our customers' projects, so they feel the difference. Now part of the Genuit Groups’ Climate Management Solutions (CMS) business unit, Nu-heat has ambitious growth plans.
Known internally as Account Manager, in this role, you will be responsible for managing and developing your own section of Nu-Heat’s trade and new business customer base. This includes nurturing existing relationships and proactively sourcing new opportunities to drive long-term sales growth. You’ll manage the customer experience from initial contact through to order confirmation, whether the customer has a live project or not. This involves specifying the most suitable system(s) for each customer, maintaining strong conversion and retention rates, and ensuring a tailored package of support is in place for your portfolio of accounts.
You will be expected to build and maintain effective relationships with both existing and potential customers, proactively identify, qualify, and follow up on new business leads, manage enquiries from lead creation through to order confirmation and contribute to both personal and team sales targets.
To succeed in this role, you’ll need to be a confident, driven team player with a high level of focus and motivation in the sales arena. You should consistently deliver exceptional customer service and demonstrate commercial awareness. You’ll also be expected to maintain up-to-date knowledge of Nu-Heat products and competitor offerings and understand relevant legislation affecting the renewable and underfloor heating (UFH) market through independent study or by requesting training where needed.
Working hours: 37.5 hours per week, Monday-Friday, 9am-5pm. Working style: Office-based in Honiton, 5 days per week (hybrid after probation). Enjoy the buzz of collaboration and the energy of a shared workspace. Our full-time office culture fuels creativity, connection, and career growth every single day.
The Person
- Account management and business development experience
- Able to build rapport quickly and tailor communication style to suit the audience
- Able to communicate effectively over the phone
- Able to manage and prioritise a large workload to ensure high levels of efficiency and productivity
- High levels of I.T literacy
- Target driven and resourceful
- Excellent levels of customer service
- Independent self-starter, able to work in a cross-functional team environment
- H&V industry knowledge is desirable
The Benefits
Opportunity to earn up to £5000 in bonus over the year.
Account Manager in Honiton employer: Nu-Heat Underfloor Heating & Renewables
Contact Detail:
Nu-Heat Underfloor Heating & Renewables Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Honiton
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meet-ups to connect with potential employers and other professionals. Don’t be shy; introduce yourself and share your passion for account management and customer service.
✨Tip Number 2
Prepare for interviews by researching Nu-Heat and its products. Understand their unique selling points and think about how you can contribute to their growth. Tailor your responses to show how your skills align with their needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Nu-Heat team.
We think you need these skills to ace Account Manager in Honiton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in account management and business development, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for Nu-Heat. Mention your understanding of the heating industry and how your skills align with our goals. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to illustrate how you've driven sales growth or improved customer satisfaction. We’re all about results here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Nu-Heat Underfloor Heating & Renewables
✨Know Your Stuff
Make sure you have a solid understanding of Nu-Heat's products and the underfloor heating market. Research their offerings and competitors, so you can speak confidently about how you can contribute to their growth.
✨Showcase Your Relationship Skills
As an Account Manager, building rapport is key. Prepare examples of how you've successfully nurtured client relationships in the past. Be ready to discuss your approach to managing customer experiences and driving long-term sales growth.
✨Demonstrate Your Sales Savvy
Be prepared to talk about your experience with lead generation and conversion rates. Highlight specific strategies you've used to identify and qualify new business opportunities, and how you’ve met or exceeded sales targets.
✨Ask Smart Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their ambitious growth plans and how they envision the Account Manager contributing to those goals. This shows you're not just looking for a job, but are genuinely interested in being part of their success.
