Genuit Group in Honiton is seeking a Customer Complaints Handler to own the end-to-end resolution journey, coordinating internal teams and third parties to resolve issues and protect customer satisfaction.
You will gather information, set expectations, manage warranty claims and schedule servicing, keeping customers informed through to closure while driving right-first-time improvements. This role requires strong communication and collaboration in a busy environment.
Customer Resolution Specialist in Honiton employer: Nu-Heat Ltd
Nu-Heat Ltd. is an exceptional employer located in the picturesque areas of Honiton and Exeter, offering a dynamic work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide opportunities for professional development while maintaining a healthy work-life balance through our hybrid working model. Join us to be part of a dedicated team that values your contributions and supports your career aspirations in a meaningful way.
