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- Tasks: Take charge of staff scheduling and workforce coordination in a healthcare agency.
- Company: Join a supportive healthcare agency focused on service excellence.
- Benefits: Competitive salary, career progression, ongoing training, and a flexible work environment.
- Why this job: Make a real impact by ensuring safe staffing levels and improving service delivery.
- Qualifications: 1-2 years in scheduling or workforce planning, preferably in healthcare.
- Other info: Ideal for self-motivated individuals eager to shape their role and contribute to growth.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly motivated, organised, and proactive Shift Planner to take full ownership of staff scheduling and workforce coordination within our RQIA‑registered healthcare agency. This is not just an administrative role — it is a key operational position responsible for ensuring safe staffing levels, service continuity, and regulatory compliance across all client services. The successful candidate will be confident working independently, capable of making decisions, and motivated to build and refine systems that improve efficiency and service delivery.
What We Offer
- Supportive management structure
- Opportunity to develop and shape the role
- Career progression within a growing organisation
- Ongoing training and development
Key Responsibilities
- Rota & Workforce Planning
- Create, manage, and optimise staff rotas to ensure all care packages are safely staffed
- Match staff competencies, experience, and training to client needs
- Manage short‑notice cover, sickness, annual leave, and emergency gaps
- Anticipate staffing challenges and proactively plan ahead
- RQIA Compliance & Governance
- Ensure staff assigned to shifts hold valid training, access NI checks, and required certifications
- Monitor staff hours in line with Working Time Regulations (Northern Ireland)
- Maintain accurate scheduling documentation for RQIA inspection readiness
- Work closely with the Registered Manager to uphold regulatory standards
- Communication & Relationship Management
- Act as the primary contact for all shift‑related queries
- Build positive working relationships with healthcare staff
- Liaise professionally with clients where required
- Escalate concerns appropriately and contribute to service improvement
- Operational Ownership & Development
- Take initiative to improve scheduling processes and systems
- Identify inefficiencies and implement solutions
- Produce regular staffing reports and data insights
- Contribute to strategic workforce planning and growth
- Administrative
- Maintain accurate staff availability records
Person Specification
- Experience
- Minimum 1–2 years’ experience in scheduling, coordination, or workforce planning
- Experience within a healthcare, domiciliary care, or agency setting
- Experience managing rotas in a fast‑paced environment
- Knowledge
- Understanding of RQIA standards and regulated care environments
- Knowledge of Working Time Regulations (NI)
- Awareness of safeguarding principles
- Skills
- Excellent organisational and prioritisation skills
- Confident using scheduling software and Microsoft Office
- High attention to detail
- Ability to remain calm under pressure
- Personal Qualities (Key to This Role)
- Self‑motivated and driven
- Comfortable working independently
- Solution‑focused and proactive
- Confident taking ownership and responsibility
- Resilient and adaptable
- Committed to high standards of care delivery
This role would suit someone who wants to make the position their own, contribute ideas, and play a meaningful part in the growth and development of the organisation.
Experience working within an RQIA‑registered service NVQ Level 2/3 in Health & Social Care (or equivalent) Experience supporting recruitment or workforce development.
Key Performance Indicators (KPIs)
- % of shifts filled without agency escalation
Shift Planner in Belfast employer: Nu-Gen Healthcare
Contact Detail:
Nu-Gen Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Planner in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in RQIA-registered services. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to shift planning and workforce coordination. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've successfully managed rotas or solved scheduling issues in the past. This will demonstrate your proactive approach and ability to handle pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our growth.
We think you need these skills to ace Shift Planner in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Shift Planner role. Highlight your experience in scheduling and workforce planning, especially in healthcare settings. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any relevant experience with RQIA standards or managing rotas.
Show Off Your Organisational Skills: As a Shift Planner, organisation is key! In your application, give examples of how you've successfully managed schedules or improved processes in previous roles. We love seeing those proactive problem-solving skills!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Nu-Gen Healthcare
✨Know Your Stuff
Make sure you understand the key responsibilities of a Shift Planner. Familiarise yourself with RQIA standards and Working Time Regulations. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed rotas or schedules in the past. Be ready to discuss specific challenges you faced and how you overcame them. This will demonstrate your ability to handle the fast-paced environment of healthcare scheduling.
✨Be Proactive
Think about ways you can improve scheduling processes and systems. Bring ideas to the table during your interview. This shows that you’re solution-focused and ready to contribute to the growth of the organisation.
✨Build Relationships
Highlight your communication skills and how you’ve built positive working relationships in previous roles. Being the primary contact for shift-related queries means you need to be approachable and professional, so share relevant experiences that showcase this.