At a Glance
- Tasks: Lead a diverse team to manage essential services in healthcare settings.
- Company: Join NTW Solutions Ltd, a key player in healthcare facilities management.
- Benefits: Earn £21.78 per hour with potential enhancements and pension enrolment.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: HNC in Facilities Management or equivalent, plus relevant management experience.
The predicted salary is between 21.78 - 21.78 £ per hour.
NTW Solutions Ltd are searching for an enthusiastic, highly motivated and experienced Manager to oversee the efficient and effective day‑to‑day operational management of a range of Soft FM services covering hospital sites and community premises within the Group associated with CNTW NHSFT (The Trust). The Soft FM services may include Catering, Cafes, Domestic Services, Laundry & linen, Portering, Transport, Security, Waste, Switchboard, Receptions, Stores. This key leadership role is essential in supporting our teams to provide high‑level services to patients, staff and visitors.
Main duties
- Oversee a range of services and the teams who provide them, e.g., domestic services, catering and operation of cafés, portering, transport, waste, switchboard, receptions, laundry and linen, and stores.
- Manage a diverse team of staff and through accountable supervisors ensure that staff resources are utilized effectively, ensuring the highest quality facility services.
- Ensure the cleaning service provided adheres to the National Standards of Cleanliness and group policy, and that all periodic cleanliness audits are carried out.
- Ensure safe standards of catering are provided to patients, staff and visitors and ensure compliance with group policies, legislative requirements and recognised good practice.
- Assist with the quality control systems that are in place, collating information and submitting weekly reports.
Person specification
Education and Qualifications
- A Higher National Certificate (HNC) in a Facilities Management subject or an equivalent technical qualification in a related field.
- Advanced Food Hygiene Certificate or Diploma or requirement to obtain one within first 6 months of appointment.
- Associate membership (or working towards Membership) of the Institute of Workplace and Facilities Management.
- Appropriate management qualification to CMS or DMS level.
Skills and Knowledge
- Knowledge of facilities management including legislative and statutory environment.
- People management and leadership skills with an ability to motivate and control a large multi‑skilled workforce and manage change.
- In‑depth knowledge of Food Hygiene Legislation, Health and Safety, COSHH and Risk Assessment; practical appraisal of Hazard Analysis/Risk Assessments.
- Training, delivery, communication and assessment skills.
- Good communication skills for dealing with staff, patients and public, including report writing.
- High level of literacy and numeracy skills.
Experience
- Experience of managing facilities services and working in compliance with health and safety legislation in relation to Facilities services.
- Experience in managing staff groups and teams.
- Experience of quality control systems.
- Worked in a facilities service within a healthcare setting.
EEO & diversity
We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.
Additional requirements
- Various posts are subject to DBS clearance prior to commencement.
- Applicants must state their current immigration status, including expiry dates, to comply with Home Office Immigration Regulations.
- External candidates to the CNTW Group will be subject to a six‑month probationary period.
Benefits
- Payment at Band B (£21.78 per hour) with potential for enhancements for weekend work and on‑call duties.
- Enroll in NEST pension scheme for new starters not already in NHS Pension.
Site Manager in Newcastle upon Tyne employer: NTW Solutions
NTW Solutions Ltd is an exceptional employer, offering a supportive work culture that prioritises employee growth and development within the healthcare sector. As a Site Manager, you will lead a diverse team in delivering essential services to patients and staff, with competitive pay and opportunities for enhancements, all while working in a dynamic environment that values inclusivity and professional advancement.
