We are really glad you are thinking of working with us. We provide important services to the NHS and other partners. We have a range of roles and working here is varied and interesting and you can make a positive difference to people’s lives.
Our people are at the absolute heart of what we do and our services are based on having great people work for us. We know from our staff survey that people like working here and people love the friendly and supportive teams we have.
We care about our staff and provide great benefits and have a range of health and wellbeing support available. We strive to be a great and inclusive place to work and having an inclusive workforce is something we are passionate about.
Job overview
We're looking for a dynamic, forward-thinking Workforce Business Partner (WBP) to join our Workforce team and help deliver meaningful change across our organisation.
Working closely with operational leaders and reporting to the Senior Workforce Manager, this is a high-impact role designed to lead on all things people-related – from proactive absence management to embedding a positive, inclusive workplace culture.
As a Workforce Business Partner, you will be aligned and embedded within Operational Groups.
The Operational Workforce Team is a small team, which links into a wider Workforce Team, and has strong links to the Communications Team. The team is progressively looking at ways to innovate and drive changes in policies and ways of working.
If you are successful at shortlisting the interview will involve a presentation/assessment element and will be with members of the Workforce team and our Operational colleagues.
Advert
You will:
- Partner with your operational leaders to deliver our People Strategy and drive workforce performance.
- Lead on reducing sickness absence through data-driven interventions and early support.
- Collaborate with Occupational Health, Wellbeing, and Union representatives to ensure fair, consistent and preventative practices.
- Provide expert advice across the full employee lifecycle – including Employee Relations, performance, organisational change and workforce development.
- Champion a culture of equity, diversity, inclusion, and psychological safety.
- Design and deliver impactful training, particularly around absence management and leadership capability.
- Utilise workforce data to provide insights that shape strategic decisions and improve staff experience.
We’re looking for someone who is:
- CIPD Level 5 qualified (Level 7 desirable).
- Experienced in delivering Workforce support in a complex, fast-paced environment – including employee relations, organisational change, and workforce planning.
- Comfortable being a visible presence on-site – engaging with staff and managers directly to build relationships.
- A confident communicator with strong influencing skills – able to build trust at all levels, including senior leadership.
- Skilled in data analysis and using workforce metrics to drive improvements.
- Experienced in a unionised environment, with strong negotiation skills.
Working for our organisation
NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.
We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.
We believe everyone has potential and welcome applications from ethnic minorities, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.
We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.
We make a difference to people’s lives and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care
Detailed job description and main responsibilities
Please find attached our job description for full details.
Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).
If you currently work for NTW Solutions on AfC terms and and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.
Anyone currently paying into the NHS Pension scheme will be able to retain this
All jobs will be appointed on the NTW Solutions Limited terms and conditions and not NHS Agenda for Change terms and conditions. New starters who are not in the NHS Pension already will be enrolled into a NEST pension.
Recruitment into NTW Solutions Limited will follow the principals of NHS Employer Check Standards and any relevant employment legislation.
Various posts are subject to DBS clearance prior to commencement.
To comply with Home Office Immigration Regulations all applicants must state their current immigration status, including expiry dates.
Please note if you are external to the CNTW Group you will be subject to a six month probationary period.
If you are successful at the shortlisting stage interview details will be sent to you via the email address that you used in your application.
Workforce Business Partner in Gosforth employer: NTW Solutions
NTW Solutions is an exceptional employer located in Newcastle upon Tyne, dedicated to fostering a culture of sustainability and innovation. Employees benefit from competitive pay, a robust pension scheme, and comprehensive health and wellbeing support, all while contributing to meaningful projects that drive the CNTW Group's Net Zero ambitions. With a strong emphasis on professional development and collaboration, this role offers a unique opportunity to make a significant impact in the field of decarbonisation.
