At a Glance
- Tasks: Type and proof-read dictations for mental health services from the comfort of your home.
- Company: Join a supportive team dedicated to improving patient care.
- Benefits: Competitive salary, pension scheme, and exclusive discounts.
- Other info: Work independently with opportunities for additional hours and career growth.
- Why this job: Make a difference in mental health while enjoying flexible remote work.
- Qualifications: Fast typing skills (50 wpm), strong English grammar, and basic IT knowledge.
The predicted salary is between 26422 - 26422 € per year.
An exciting opportunity has arisen within our Transcription team to recruit a new Transcriptionist. Our team receives dictations from clinical staff working with patients accessing mental health services. We type or proof‑read and edit these dictations and add the finished script to the patient's medical record, ready for the clinician to validate. Transcriptionists work from their own homes with our equipment, providing a 24‑hour service across all seven days of the week.
Shift & Working Conditions
- Applicants are required to work the following shifts (availability of additional hours may be offered but not guaranteed):
- Thursday day shift 11am – 7pm
- Friday night shift 9pm – 7am
- Sunday day shift 5pm – 9pm
- Other duties include covering holidays and sickness.
- Applicants must have a fast, reliable internet connection, adequate home workspace, and be able to travel independently to Monkwearmouth Hospital in Sunderland (maximum of 4 visits per year).
- Work is performed remotely.
Main Duties
- Audio typing performance of at least 50 words per minute (speed tested during interview)
- Proof‑reading and editing of dictations using the patient information system (Rio) and other required systems
- Adhering to set turnaround times and high quality standards as part of a 24/7/365 service
- Working independently and as part of a team; strong command of English grammar, Microsoft Word and Outlook, and basic IT confidence
Knowledge and Skills
- Audio‑typing skills with a minimum of 50 wpm and high accuracy
- Working knowledge of Microsoft packages including Word and Excel
- Problem‑solving skills
- Knowledge of the RiO system is advantageous
- Flexible approach to shift coverage
Experience
- Audio‑typing experience
- Experience using Microsoft Word and Excel
- Competent with computer equipment
Typing Skills Test
- Minimum 50 wpm
- 60 wpm benchmark
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check (formerly CRB).
EEO Statement
We welcome applications from ethnic minorities, LGBTQ+ individuals, people with disabilities, anyone unemployed or out of work, and those who have served in the armed forces.
Pay and Benefits
Pay is £26,422.50 per annum (pro rata). Other benefits include a pension scheme and a range of discounts.
Transcriptionist in Sunderland employer: NTW Solutions Limited
Join our dedicated Transcription team, where we prioritise a supportive work culture that values flexibility and employee well-being. As a remote Transcriptionist, you will enjoy the convenience of working from home while contributing to vital mental health services, with opportunities for professional growth and development. Our commitment to diversity and inclusion ensures a welcoming environment for all, making us an excellent employer in Sunderland.
StudySmarter Expert Advice🤫
We think this is how you could land Transcriptionist in Sunderland
✨Tip Number 1
Get your typing skills up to speed! Make sure you can comfortably hit that 50 wpm mark with high accuracy. Practise with online typing tests and tools to boost your confidence before the interview.
✨Tip Number 2
Familiarise yourself with Microsoft Word and Excel. Brush up on your editing and formatting skills, as you'll need to navigate these programs like a pro when handling dictations and patient records.
✨Tip Number 3
Show us your problem-solving skills! Think of examples from your past experiences where you've tackled challenges effectively. This will help you stand out during interviews and demonstrate your ability to work independently.
✨Tip Number 4
Apply through our website for a smoother process! We love seeing applications come directly from our site, and it gives you a better chance to showcase your enthusiasm for joining our Transcription team.
We think you need these skills to ace Transcriptionist in Sunderland
Some tips for your application 🫡
Show Off Your Typing Skills:Make sure to highlight your audio-typing experience and mention your speed. We want to see that you can hit that 50 wpm benchmark with high accuracy, so don’t be shy about sharing your typing test results!
Tailor Your Application:Take a moment to customise your application for the Transcriptionist role. Mention your familiarity with Microsoft Word and any experience with the RiO system. This will show us that you’re not just sending out generic applications.
Be Clear About Your Availability:Since we have specific shifts available, make sure to clearly state your availability in your application. Let us know if you can cover those Thursday, Friday, and Sunday shifts, as well as any flexibility you might have.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NTW Solutions Limited
✨Master Your Typing Skills
Since the role requires a minimum typing speed of 50 words per minute, it's crucial to practice your audio typing skills before the interview. Use online typing tests to gauge your speed and accuracy, and aim to exceed the benchmark of 60 wpm to impress the interviewers.
✨Familiarise Yourself with the RiO System
Although knowledge of the RiO system is advantageous, it’s not mandatory. However, showing that you’ve done your homework on it can set you apart. Check out online resources or tutorials to get a basic understanding of how it works, so you can discuss it confidently during the interview.
✨Showcase Your Problem-Solving Skills
Transcriptionists often face challenges, whether it’s unclear dictation or tight deadlines. Prepare examples from your past experiences where you successfully solved problems or improved processes. This will demonstrate your ability to think on your feet and adapt to changing situations.
✨Prepare for Shift Flexibility Questions
Given the varied shifts required for this role, be ready to discuss your availability openly. Think about how you can manage your time effectively and be flexible with your schedule. Showing that you’re willing to cover holidays and sickness will highlight your commitment to the team.
