NTW Solutions Limited provides reliable, customer-focused technical support to NHS and other clients. The role handles incidents from initial investigation to resolution, with ownership of issues and escalation when needed.
Based in the NHS-driven environment, you will diagnose, prioritise and resolve service requests, contribute to improvements, and support colleagues with guidance and self-help resources. A varied, impactful role across NHS sites and remote work as required.
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2nd Line Technical Support Coordinator in Newcastle upon Tyne employer: NTW Solutions Limited
NTW Solutions is an exceptional employer dedicated to supporting NHS services while fostering a friendly and inclusive work environment. With flexible working options across multiple locations in Cumbria, Northumberland, Tyne and Wear, employees benefit from a strong focus on health and wellbeing, competitive pay, and a commitment to professional growth. Join us to make a meaningful impact in the healthcare sector while enjoying a range of employee benefits and a culture that values diversity and potential.
