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- Tasks: Support sales teams with admin tasks and customer service inquiries.
- Company: Join a dynamic company focused on corporate training solutions.
- Benefits: Gain valuable experience in a fast-paced environment with potential for growth.
- Other info: 6-month contract with opportunities to learn and develop your career.
- Why this job: Make a difference by helping trainees and supporting sales efforts.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities:
- Support Corporate SME + Enterprise Sales Teams in day-to-day administrative tasks.
- Provide customer service by managing enquiries from internal and external mailboxes.
- Call prospect trainees to submit course registrations.
- Help troubleshoot problems with customers’ registrations, customer accounts and billing issues.
- Support Finance and Sales Team to chase on corporates’ outstanding payments.
- Corporate registration of courses and send confirmation letter to companies.
- Check registration forms for courses before registration.
- Invoice billing to company.
- Manual billing for exam fee/transfer fee and generate credit note to cancel invoice and refund.
- Transfer trainees for rescheduled course dates, replacements, and cancellation requests from trainees.
- Update trainee details in Training Management System.
- Prepare and send scheduled and/or ad-hoc post-reg reports/requests to customers.
- Act upon all necessary tasks to fulfil accurate and complete assigned corporate pre-and post-registrations duties; including but not limited to the tasks mentioned above.
Executive, Sales Admin (6 month contract) employer: NTUC LEARNINGHUB PTE. LTD.
Contact Detail:
NTUC LEARNINGHUB PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive, Sales Admin (6 month contract)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Executive, Sales Admin role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those calls! Since you'll be managing enquiries and calling prospect trainees, practice your phone skills. Role-play with a friend to get comfortable with handling different scenarios and questions that might come up.
✨Tip Number 3
Show off your organisational skills! When you get the chance to chat with potential employers, highlight your ability to juggle multiple tasks, like managing registrations and billing issues. Share examples of how you've successfully handled similar responsibilities in the past.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join us. It shows initiative and gives you a better chance to stand out in the crowd.
We think you need these skills to ace Executive, Sales Admin (6 month contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the responsibilities listed in the job description. We want to see how your skills can support our Sales Teams and enhance customer service.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've tackled similar tasks before, like managing enquiries or handling billing issues.
Show Your Customer Service Skills: Since this role involves a lot of customer interaction, make sure to emphasise your customer service experience. We love candidates who can demonstrate their ability to troubleshoot and resolve issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at NTUC LEARNINGHUB PTE. LTD.
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of the Executive, Sales Admin position. Familiarise yourself with tasks like managing enquiries, troubleshooting registration issues, and handling billing. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you successfully resolved issues or improved customer satisfaction. This will demonstrate your ability to handle enquiries effectively.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, like dealing with a frustrated customer or managing multiple registrations at once. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to prioritise tasks.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're engaged and serious about finding a good fit for both you and the company.