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The Head of Revenue Operations & Growth, Europe, will be responsible for establishing and leading a best-in-class Sales Operations function that enables predictable, profitable, and scalable growth across the European business.
The role will provide the governance, planning discipline, business insights, and execution rigor required to improve pipeline quality, forecasting accuracy, sales productivity, and overall business performance. Working closely with Sales, Finance, TS Operations, Practices and Country leadership teams, the Leader will act as a strategic business partner, translating data into actionable insights and ensuring alignment between growth ambitions and operational execution.
As a strategic member of the European Growth Leadership Team, the role contributes to business strategy, investment decisions, and growth execution across the region.
The role is accountable for enabling the Europe Growth Agenda through governance, performance management, business insights, and commercial execution, ensuring strategic priorities are translated into measurable business outcomes.
The role will serve as the central point of orchestration for business performance management across Europe, driving transparency, accountability, and execution excellence across all growth motions.
The role will also be accountable for creating a highly effective operating model between the European Sales Operations function and the country Sales Operations teams, enabling consistency of process, reporting, governance, and execution across the region. Over time, this function will help drive a more integrated ITS/TS operating model as the organization continues to mature.
Key Responsibilities
Sales Governance & Business Predictability
- Establish and oversee a robust sales operating cadence across Europe.
- Establish and govern a standardized pipeline management framework across Europe, including stage definitions, qualification criteria, inspection processes, and performance benchmarks.
- Drive pipeline management excellence, ensuring healthy pipeline coverage, quality, and progression.
- Improve forecast accuracy and business predictability through disciplined reporting, governance, and performance reviews.
- Lead monthly and quarterly business reviews, providing visibility into opportunities, risks, and growth trends.
Growth Acceleration & Strategic Deal Governance
- Partner with Growth, Industry, Alliances, and Country leaders to remove execution barriers and accelerate deal progression.
- Provide governance and executive oversight for strategic, transformational, and must-win opportunities across Europe. Ensure deal reviews are conducted consistently and that resources are aligned to maximize win rates.
- Monitor sales performance against strategic growth priorities and recommend corrective actions where required.
Performance Management & Operational Excellence
- Own, develop and implement the European business performance management framework, including pipeline, bookings, revenue, profitability, scorecards and productivity metrics across the sales organization.
- Own the definition and governance of sales performance KPIs across Europe, ensuring consistency of measurement and accountability.
- Identify performance gaps and drive actions to improve productivity and execution.
- Standardize sales processes, methodologies, and operational best practices across Europe.
- Promote a culture of accountability, continuous improvement, and operational discipline.
Data-Driven Insights & Decision Support
- Deliver actionable business insights that support leadership decision-making.
- Leverage data assets, analytics capabilities, and partnerships with Finance and reporting teams to provide a comprehensive view of business performance.
- Develop executive dashboards and reporting that enable proactive management of business outcomes.
- Partner with Growth leadership to establish visibility and governance of strategic AI and transformation opportunities across Europe.
- Leverage advanced analytics, AI-driven insights, and predictive models to identify growth opportunities, business risks, whitespace opportunities, and market trends.
Sales Planning & Resource Optimization
- Partner with Finance and Growth leadership on annual operating plans, revenue targets, productivity assumptions, and investment prioritization.
- Lead annual and quarterly sales planning processes across Europe.
- Support territory planning, coverage models, quota allocation, and resource deployment strategies.
- Drive the governance of Account Plans across Europe, ensuring strategic account growth priorities, executive alignment, and revenue and profitability outco
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Executive Head of Revenue Operations & Growth, Europe employer: nttlimited
At NTT DATA, we pride ourselves on being a global leader in technology services, offering an inclusive and dynamic work environment where innovation thrives. As a Databricks Solution Architect, you will have the opportunity to work with cutting-edge technologies while collaborating with top-tier clients, ensuring your professional growth through continuous learning and impactful projects. Our commitment to diversity, employee development, and a culture of excellence makes NTT DATA an exceptional place to build a meaningful career.
