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For Companies At a Glance
- Tasks: Lead the transformation and growth of NTT DATA’s Professional Services portfolio globally.
- Company: Join NTT DATA, a $30+ billion global innovator in business and technology services.
- Benefits: Enjoy remote work options and be part of a diverse, inclusive workplace.
- Why this job: Make a significant impact while driving strategic growth and innovation in a leading company.
- Qualifications: 15+ years in Professional Services with experience in global initiatives and digital transformation.
- Other info: Be part of a Global Top Employer committed to diversity and career growth.
The predicted salary is between 72000 - 108000 £ per year.
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
As a key member of Global Technology Solutions services leadership team, the Senior Director GTM for Global Professional Services will lead the transformation and growth of NTT DATA’s Professional Services portfolio across all regions. This role is central to driving strategic growth, with Professional Services expected to scale to $1 billion in revenue by 2028.
Role Overview
- The successful candidate will define and enable a world-class portfolio of Professional Services, driving growth into high-value services and increase the successful pursuit of global opportunities and embedding hybrid delivery models as a key competitive differentiator. This role requires a visionary yet pragmatic leader who can deliver measurable business outcomes while driving cross-functional alignment.
Key Responsibilities
- Strategic Growth Leadership : Develop and execute a global strategy to transform Professional Services from a legacy, hardware-attached model into a high-impact, IP-driven services business, aligned with the next wave of digital transformation.
- Portfolio Innovation: Design and operationalize a services portfolio that capitalizes on software-defined, API-led, AI-enabled, and zero-touch delivery models, ensuring market relevance and competitive differentiation.
- Revenue & Profitability Accountability: Own and drive key performance metrics including order intake (bookings) and as-sold profitability (margin performance), with a focus on accelerating growth and efficiency in the pre-sales channels.
- Operational Excellence: Partner with Global Delivery and Operational leadership to streamline onboarding, accelerate time-to-value, and implement automation strategies that reduce cost and improve customer outcomes.
- Business Integration: Enable seamless integration with Technology Consulting, Support, and Adoption Services to deliver end-to-end Lifecycle Services, maximizing cross-sell and up-sell opportunities.
- Organizational Transformation: Shape and evolve the Target Operating Model to reflect market needs and build the requisite skills and teams.
- Thought Leadership: Serve as an industry advocate, continually scanning market trends to anticipate shifts in customer needs, emerging technologies, and the evolving vendor ecosystem. Participates in industry forums, promote NTT DATA as thought leader.
- Sales Enablement: Clearly articulate the Professional Services and Technology Solutions value proposition to internal Sales and Solutioning teams, and to external clients and partners at all levels of the business.
In this position you will be required to:
- Define and execute a pragmatic transformation roadmap to shift Professional Services from product-attached to platform-driven, recurring revenue models.
- Develop and evolve proprietary intellectual property and commercial models to accelerate deal velocity and improved margins.
- Identify and drive high-impact growth initiatives in partnership with regional and focus country leaders.
- Serve as the Group-level escalation point for critical Professional Services matters.
- Support regional bookings, growth performance and execution of business targets.
- Own global PS methodologies, frameworks, tools, and ensure consistent adoption across the organization.
- Lead a global Community of Practice focused on winning culture and PS excellence.
- Champion talent growth and promote NTT DATA as a Global Top Employer.
- Inspire and align a high-performing global PS leadership team around strategy, performance, and shared success.
Work experience required
- 15+ years of progressive experience in Professional Services, with a strong background in leading complex, cross-functional initiatives across global and matrixed organizations.
- Demonstrated success in establishing and scaling strategic business functions such as Centres of Excellence, Program Management Offices (PMOs), Product Operations, or New Product Development frameworks within enterprise environments.
- Extensive experience leading large-scale, multinational programs that drive enterprise-wide transformation, with a focus on operational efficiency, business agility, and customer value.
- Strong understanding of Organizational Change Management (OCM) principles, with practical experience embedding OCM strategies into business transformation initiatives.
- Proven track record in the successful delivery of digital and technology-enabled solutions, with familiarity in Agile methodologies, DevOps, and iterative delivery frameworks.
- Established credibility in client-facing roles, with a history of building trusted relationships, ensuring client success, and driving long-term partnership value.
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Senior Director, Professional Services GTM employer: NTT
Contact Detail:
NTT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Director, Professional Services GTM
✨Tip Number 1
Network with professionals in the industry, especially those who have experience in leading Professional Services. Attend relevant conferences or webinars to connect with potential colleagues and learn about the latest trends in digital transformation.
✨Tip Number 2
Familiarise yourself with NTT DATA's current Professional Services offerings and their strategic goals. Understanding their vision for growth and innovation will help you articulate how your experience aligns with their objectives during discussions.
✨Tip Number 3
Prepare to discuss your experience with organisational change management and how you've successfully led cross-functional initiatives. Highlight specific examples where you've driven transformation and improved operational efficiency.
✨Tip Number 4
Showcase your thought leadership by sharing insights on market trends and emerging technologies relevant to Professional Services. Engaging in conversations about these topics can demonstrate your expertise and passion for the field.
We think you need these skills to ace Senior Director, Professional Services GTM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Professional Services, particularly in leading complex initiatives and driving transformation. Use specific examples that demonstrate your success in similar roles.
Craft a Compelling Cover Letter: Your cover letter should reflect your understanding of NTT DATA's goals and how your vision aligns with their strategic growth. Emphasise your leadership skills and experience in developing high-impact services.
Showcase Thought Leadership: In your application, mention any industry forums or thought leadership activities you've participated in. This will demonstrate your commitment to staying ahead of market trends and your ability to advocate for innovative solutions.
Highlight Cross-Functional Collaboration: Given the role's emphasis on cross-functional alignment, provide examples of how you've successfully collaborated with different teams to achieve business objectives. This will show your capability to drive integration and operational excellence.
How to prepare for a job interview at NTT
✨Understand the Company Vision
Before your interview, take the time to research NTT DATA's mission and values. Understanding their commitment to innovation and diversity will help you align your answers with their goals and demonstrate that you're a good cultural fit.
✨Showcase Your Leadership Experience
As a Senior Director, you'll need to highlight your experience in leading complex, cross-functional initiatives. Prepare specific examples of how you've successfully driven transformation and growth in previous roles, focusing on measurable outcomes.
✨Discuss Industry Trends
Be ready to talk about current trends in professional services and technology. Show that you can anticipate shifts in customer needs and emerging technologies, which is crucial for the role. This will position you as a thought leader who can contribute to NTT DATA's strategic growth.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to drive operational excellence. Think through potential challenges you might face in the role and how you would address them, particularly in relation to organisational change management.
