At a Glance
- Tasks: Lead the design and build of innovative Salesforce solutions for the public sector.
- Company: Join NTT DATA, a global leader in tech services with a collaborative culture.
- Benefits: Flexible work options, continuous learning opportunities, and a supportive environment.
- Other info: Embrace diversity and inclusion in a workplace that values every voice.
- Why this job: Make a real impact while working on cutting-edge technology in a dynamic team.
- Qualifications: 7+ years Salesforce experience and strong leadership skills required.
The predicted salary is between 63000 - 77000 £ per year.
The team you'll be working with: As part of our continuous growth, we are seeking an experienced and hands-on Salesforce Technical Lead to join our UKI Salesforce practice in London, focusing on clients in the Public Sector Domain. Salesforce Technical Lead, delivering complex, production‐quality Salesforce solutions across the full development lifecycle, from discovery and design through build, test, deployment, and live support.
Ideally experienced in public sector delivery, operating within structured governance, assurance, and security constraints, and comfortable working within Agile delivery models. A strong communicator and engineering leader, capable of engaging effectively with technical and non‐technical stakeholders, translating business requirements into clear technical solutions, and providing accurate estimates, delivery forecasts, and clear status updates throughout the lifecycle. Highly motivated with a proactive problem‐solving mindset, able to identify issues early, drive resolution, and actively manage technical and delivery risks to protect quality, timelines, and outcomes. Demonstrates a strong personal commitment to engineering excellence, code quality, and continuous improvement. Hands‐on contributor with a proven track record of leading by example, supporting design elaboration, conducting peer reviews, mentoring junior developers, and driving consistent standards across teams and environments.
Note: NPPV3 clearance is required. Candidates must confirm whether they currently hold, or are willing to undergo, NPPV3 clearance, and provide confirmation of any current or previous SC clearance.
What you'll be doing:
- Engineering Leadership & Delivery
- Lead and contribute to the design and build of scalable, secure Salesforce solutions, ensuring alignment to architectural standards and best practices.
- Provide clear technical leadership, supporting solution design, breaking down complex requirements, and guiding implementation approaches.
- Own and contribute to accurate estimation of development effort, proactively managing dependencies, assumptions, and delivery risks.
- Maintain clear and timely communication with delivery leads, product owners, and stakeholders, providing progress updates, risks, and mitigation actions.
- Quality & Problem Solving
- Drive a strong quality‐first engineering culture, ensuring solutions are well‐designed, testable, maintainable, and production‐ready.
- Identify and resolve technical issues early, escalating risks appropriately and proposing pragmatic, value‐focused solutions.
- Actively contribute to peer code reviews, ensuring consistency, performance, security, and maintainability standards are met.
- Support continuous improvement of development practices, tooling, and ways of working.
- Collaboration & Mentoring
- Work closely with architects, testers, Dev/DevOps, and product teams to ensure end‐to‐end delivery success.
- Mentor and guide junior team members, supporting skills development, knowledge sharing, and technical confidence.
- Contribute positively to Agile ceremonies, design workshops, and planning sessions, helping teams deliver predictably and transparently.
What experience you'll bring:
- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes.
- Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing.
- Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions.
- Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration.
- Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS).
- Ability to analyse, design, and optimize business processes through technology and integration.
- Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases.
- 7+ years Salesforce platform experience.
- Proven experience leading technical delivery on enterprise Salesforce programmes.
- Deep expertise in Apex, LWC, integration architecture, and data modelling.
- Strong understanding of Salesforce development patterns and governor limits.
- Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows).
- Experience integrating Salesforce with ERP, data platforms, or external systems.
- Strong stakeholder management and communication skills.
Desirable Certifications:
- Salesforce Platform Developer II
- OmniStudio Developer/Consultant
- Application Architect
Balances hands-on engineering with strategic technical leadership. Drives quality and delivery discipline across teams. Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies.
Clearance: Security Clearance will be required for this role. Candidates to confirm if they have / are willing to be cleared. Please also provide confirmation of current or previous SC clearance.
Who we are: At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.
What we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
Salesforce Technical Lead in London employer: NTT
At NTT DATA, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As the Head of Global Treasury, you will lead a talented team in a role that not only offers competitive compensation and benefits but also provides ample opportunities for professional growth and development within a large multinational environment. Our commitment to innovation and excellence ensures that you will be at the forefront of strategic financial initiatives, making a meaningful impact on our global operations.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Technical Lead in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at NTT or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to NTT.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like NTT.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like NTT that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Salesforce Technical Lead in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at NTT.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at NTT and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at NTT
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If NTT uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
