Sales Operations and Support Specialist – Global IP Network in London

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA: The RSE Program Specialist (RPS) will be part of Global IP Network’s (GIN’s) Sales Enablement and Channel (SEC) team, and is responsible for managing the relationship between the internal NTT DATA Region Sales Entity (RSE) teams and GIN including deal process and revenue growth. Reporting to the Sr. Manager, Sales Enablement and Channel, the RPS is the main point of contact for RSEs, in all matters relating to sales opportunities, business processes and commercial requests. The RPS will be responsible for building relationships with key stakeholders in the RSE organization, acting as the sales enablement resource for the sale of GIN services by the RSEs.

Key responsibilities:

• Serve as the expert resource for the GIN organization for the wider NTT DATA RSE organization.
• Responsible for ensuring continued growth of New Incremental Monthly Recurring Revenue (NIMRR) bookings by RSE teams.
• Primarily focused on continued deal flow and revenue growth from the RSE teams.
• Manage and enforce training, sales enablement initiatives and globally developed policies, processes and strategies.
• Meet with NTT DATA’s RSE teams globally as necessary. Travel up to 10%.
• Supports RSE teams by creating, evaluating and optimizing sales opportunity responses.
• Provides periodic reports to GIN management on RSE performance and others as needed.

To thrive in this role, you need to have:

• Highly versed in enablement roles in the telecom and/or tech industry.
• Ability to work in a remote environment with teams across multiple time zones globally.
• Sensitive to culturally diverse business environment.
• Keen ability to pull the right levers to positively influence key stakeholders within internal organizations.
• Understanding sales targets and familiar with quota-driven environments.
• Must be a team player who is goal-oriented and willing to voice creative and expert opinions to build a positive result for GIN.
• Comfortable navigating the ever-changing environment within a large organization and remain positive in potentially challenging environments.
• Strong presentation skills and public speaking abilities.
• Additional languages are a plus.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in business or sales or a related field.

Required experience:

• 3 – 5 years of experience in the areas of Program Management, Sales Ops or Sales Enablement.
• 1 – 2 years of experience within the Telecom and/or IP industries preferred.
• Experience with global international teams is a plus.

Workplace type: Hybrid Working

About NTT DATA: NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer: NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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