Head of Solution & Design, Salesforce in London

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

The team that you’ll be working with:

You will lead the Solution & Design community within the NTT DATA Salesforce Practice across UK & Ireland. This is a senior leadership role overseeing a high-performing, multi-disciplinary team including Enterprise Architects, Solution Architects, and Functional Consultants. The community plays a critical role from early-stage strategy and presales through to delivery assurance and continuous alignment with client outcomes and continuous thought leadership and innovation. You will work closely with key stakeholders across our global practices, practice Leadership, Delivery, GTM and growth, and partners to shape and govern best-in-class Salesforce solutions for our clients.

What you’ll be doing:

• As Head of Solution & Design, you will define and lead the strategic direction, quality, and consistency of solution architecture and design across the Salesforce practice.

Key responsibilities include:

• Architecture Vision & Strategy
  • Define and evolve the Salesforce architecture vision, standards, and best practices across UKI.
  • Ensure alignment with global NTT DATA capabilities and industry trends.
  • Drive innovation and adoption of emerging Salesforce and adjacent technologies.
• Design Authority & Governance
  • Establish and lead design governance, ensuring high-quality, scalable, and secure solutions.
  • Act as the escalation point for complex architectural decisions.
  • Maintain consistency and quality across all solution designs.
• Presales & Growth Enablement
  • Lead solutioning for strategic bids and presales activities.
  • Partner with Sales and Industry teams to shape compelling, value-led client propositions.
  • Provide oversight on solution estimation, commercials, and delivery feasibility.
• Cross-Cloud Integration & Alignment
  • Ensure cohesive architecture across Salesforce clouds and enterprise platforms.
  • Promote integration patterns, data strategy, and interoperability across ecosystems.
  • Align solutions with client enterprise architecture and business strategy.
• Thought Leadership & Engineering Excellence
  • Act as a visible thought leader internally and externally.
  • Champion engineering quality, reusable assets, and innovation.
  • Contribute to market positioning through whitepapers, events, and client engagement.
• People Leadership & Capability Development
  • Build, lead, and grow a high-performing Solution & Design team.
  • Develop talent through coaching, mentoring, and structured career pathways.
  • Foster a culture of continuous learning, collaboration, and technical excellence.
• Training, People Growth & Culture
  • Drive capability uplift across architecture and functional roles.
  • Embed a strong culture of knowledge sharing, inclusivity, and continuous improvement.
  • Support diversity and inclusion initiatives within the practice.

What experience you’ll bring:

• Proven experience in a senior architecture leadership role within a Salesforce or enterprise consulting environment.
• Deep expertise across Salesforce platform and multi-cloud architectures (e.g., Sales, Service, Experience, Data, Integration).
• Strong track record in defining architecture strategy and leading large-scale transformation programmes.
• Experience leading presales, solution shaping, and complex bid responses.
• Demonstrated ability to build and lead high-performing architecture and consulting teams.
• Strong understanding of enterprise integration patterns, data architecture, and cloud ecosystems.
• Excellent stakeholder management skills, with the ability to influence at C-suite level.
• Passion for innovation, engineering excellence, and continuous improvement.
• Strong communication and thought leadership presence in client and internal forums.

What we’ll offer you:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

Who we are:

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation.

We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.

Workplace type:

About NTT DATA: NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centres and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer: NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters: NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.