At a Glance
- Tasks: Drive revenue growth and build strong client relationships in the retail sector.
- Company: Join NTT DATA, a global leader in technology services and innovation.
- Benefits: Flexible work options, tailored benefits, and continuous learning opportunities.
- Other info: Be part of a diverse team committed to equity and inclusion.
- Why this job: Make an impact in a dynamic environment with endless growth potential.
- Qualifications: 5+ years in IT services, strong relationship management, and consultative skills.
The predicted salary is between 66150 - 80850 £ per year.
The team you'll be working with: NTT’s Products & Services Sector is responsible for the profitable delivery of services and revenue growth for all our industrial and retail clients in the UK, as well as the development of new logo clients in the sector. Reporting to the Executive Head of Mobility & Consumer (UK), the Client Partner (CP) role has business development responsibility as well as operational management accountability for a client or group of clients as well as supporting new logo client activity, leveraging both our global practices and delivery services provided by our Global Delivery Centres. This role is based in London at NTT’s One King William Street office (and those of our clients in the UK as required to fulfil the duties and responsibilities outline below) but may require occasional international business trips to other NTT office or client sites. Additionally, the CP will need the flexibility to work within a non-conventional environment with virtual teams spanning time zones across the UK, India, APAC and the US.
What you'll be doing:
- Driving profitable revenue growth with assigned clients.
- Developing and maintaining strong relationships with assigned clients.
- Ensuring the quality of services delivered to their assigned clients (including adhere to NTT’s governance and commercial frameworks).
- Participating in the delivery of client engagements.
- Managing and supporting the career development of team members.
- Fostering the development of the team’s capabilities and expertise in line with client needs/market evolution.
- Proactively managing to team utilisation and the delivery of services to achieve targeted revenue and profitability metrics.
What experience you'll bring:
The successful candidate will have experience of the IT managed services and consultancy industry, specifically in the sale and delivery of outsourcing services, systems integration and consulting projects and services. With a successful track record of growing business and managing relationships across the retail industry you will have held previous roles in account management and/or IT operational & delivery management and will be able to demonstrate experience in the following areas:
- Experience of working within the Retail Sector for a major IT Services business with a proven track record of business development and growth.
- Building, managing and nurturing complex stakeholder relationships at a senior level with a minimum of 5 years in a similar client facing / business development role.
- Consultative, customer-oriented with an ability to present to audiences of different participants (e.g., executives, clients, technical peers, non-technical professionals) and size.
- Strong analytical and problem-solving abilities with demonstrable experience in facilitating and articulating client issues.
- Ability to think creatively but with a keen attention to detail and ability to articulate complex business and technical issues.
Who we are: At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognise great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.
What we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
Client Partner - Retail & Consumer in London employer: NTT
At NTT DATA, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As the Head of Global Treasury, you will lead a talented team in a role that not only offers competitive compensation and benefits but also provides ample opportunities for professional growth and development within a large multinational environment. Our commitment to innovation and excellence ensures that you will be at the forefront of strategic financial initiatives, making a meaningful impact on our global operations.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner - Retail & Consumer in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Client Partner - Retail & Consumer at NTT, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including NTT. Tailor your message to explain why you’re drawn to them and how you can contribute as a Client Partner - Retail & Consumer. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Client Partner - Retail & Consumer in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for NTT:When writing your cover letter, make sure to tailor your message specifically for NTT. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at NTT
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show NTT that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show NTT that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with NTT’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
