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- Tasks: Enhance client relationships by managing technical services and providing top-level support.
- Company: Leading tech firm in Gillingham with a focus on collaboration.
- Benefits: On-site work environment fostering professional growth and development.
- Why this job: Join a dynamic team and make a real impact on client success.
- Qualifications: Bachelor's degree in IT, troubleshooting experience, and coding skills.
- Other info: Opportunity for career advancement in a supportive atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
A leading tech firm in Gillingham seeks a Technical Account Specialist to enhance client relationships by managing technical services and ensuring high-quality support. This role requires strong interpersonal skills, a Bachelor's degree in IT, experience in troubleshooting, and coding for automation.
Key responsibilities include:
- Understanding client operations
- Providing top-level technical service
- Leading monthly technical reviews
The workplace type is on-site, encouraging a collaborative environment for professional growth.
Senior Technical Account Advisor in Gillingham employer: NTT
Contact Detail:
NTT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Account Advisor in Gillingham
✨Tip Number 1
Network like a pro! Reach out to current employees at the tech firm in Gillingham through LinkedIn or industry events. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for those interviews by brushing up on your troubleshooting skills and coding knowledge. We want to show them we’re not just about theory; let’s demonstrate our hands-on experience with real-life examples.
✨Tip Number 3
Don’t forget to highlight our interpersonal skills! This role is all about client relationships, so let’s make sure we convey how we can connect with clients and provide top-notch support during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to match what they’re looking for in a Senior Technical Account Advisor.
We think you need these skills to ace Senior Technical Account Advisor in Gillingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT and troubleshooting. We want to see how your skills align with the role of a Senior Technical Account Advisor, so don’t hold back on showcasing your coding for automation expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing client relationships and how your interpersonal skills can contribute to our team. Let us know what excites you about working with us at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can think on their feet and provide top-level technical service, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our collaborative environment!
How to prepare for a job interview at NTT
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around troubleshooting and coding for automation. Be ready to discuss specific examples from your past experiences where you've successfully resolved technical issues or implemented automation solutions.
✨Showcase Your Interpersonal Skills
Since this role involves enhancing client relationships, practice articulating how you've built rapport with clients in the past. Think of scenarios where your communication skills made a difference in resolving a client's issue or improving their experience.
✨Understand the Company and Its Clients
Do some research on the tech firm and its client base. Familiarise yourself with their products and services, and be prepared to discuss how you can contribute to their success by understanding client operations and providing tailored support.
✨Prepare for Technical Reviews
As leading monthly technical reviews is part of the job, think about how you would approach these meetings. Prepare to discuss how you would present technical information clearly and effectively to clients, ensuring they understand the value of the services provided.
