Critical Facilities Maintenance Shift Engineer in Dagenham

Your role at a glance. As the Critical Facilities Maintenance Shift Engineer, you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centres ensuring operational performance is always maintained to the highest possible standards. You will provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centres. As one of the shift engineers, you will be working a 12hr continental shift pattern over a 24/7 rota. This is a full time site based role at our LON1 site in Dagenham.

What we are looking for:

• Providing a customer focused service and a high standard of planned preventative and reactive maintenance
• Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate
• Accurately recording and reporting of maintenance activity to ensure Key Source System is correctly updated
• Carrying out operational and maintenance activities as directed, ensuring work is executed in a safe and suitable manner
• Working as directed to ensure timely completion of PPM’s and reactive work to SLA’s
• Identifying faults and accurately diagnosing root causes
• Monitoring and maintaining equipment performance to ensure correct operation of the critical services of the Data Centres
• Management of site permit process
• Being the High Voltage Authorized Person & all associated duties including Management of Inspection & Testing programme
• Management of Fire Procedures and fire response team
• Oversight of statutory compliance, including water treatment and closed systems; responsible for site inspections and audits
• Supervising all operational and maintenance activities, to ensure work is executed in a safe and suitable manner and complies with SLA’s
• Assisting with incident management and subsequent investigation to establish root cause
• Supporting the Shift Engineering Teams to ensure correct operation of the critical services of the Data Centres
• Supervising staff, both in-house and external suppliers to deliver a highly focused client service
• Co-ordinating planned and unplanned maintenance activities
• Ensuring the maintenance of accurate plant records, information and reporting systems
• You will have site sign off for works to take place and to accept successful completion ensuring all RA and MS and other technical sign off is in place prior to allowing works to take place.
• You will have the responsibility for ensuring all services are delivered to the highest technical standards, minimizing risk.

To be successful in this role, you will need:

• Previous shift working experience
• Experience in facilities, operations or engineering; in a Data Centre critical environment
• Working knowledge and understanding of engineering operations within Business-Critical Environments
• Creating and developing SOP and EOP documentation and other related/similar processes
• Excellent attention to detail and a flexible but non compromising approach to service delivery
• Ability to discuss and understand technical problems and resolutions with engineering specialists.
• LV and HV switching experience
• Demonstrable experience in operating and fault finding complex and integrated M&E systems including (Transformers, LV, Generators, UPS, Electrical distribution, BMS, Air Conditioning, Fire suppression systems)

Essential qualifications relevant to the role:

• 18th Edition certified or similar electrical qualification
• HND or similar in relevant area (Mechanical, Electrical, Building Services)
• IOSH Working Safely
• Good understanding of Data Centre cooling solutions and building services
• Authorized person LV (HV Preferable)
• Membership/Affiliate of relevant institutes (IET, BIFM, CIBSE etc.)
• F-GAS / J11 (an advantage)
• To undergo full security checks to BS7858:2019 standard

Who we are: As the third largest data centre provider, we operate over 150 data centres in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data centre expertise, aligned with our connected platform of AI-ready data centres to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.