Senior Director, Professional Services GTM

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Senior Director, Professional Services GTM

Apply remote type Remote Working locations Hampshire, United Kingdom London, United Kingdom time type Full time posted on Posted 30+ Days Ago job requisition id R-129832

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

The Senior Director, Services Go-to-Market is a leadership role, primarily responsible for collaborating with the relevant internal senior leadership/executive stakeholders to oversee the implementation of the Professional services go-to-market strategy and the achievement of client-led, business value solutions.
As a senior leader, you must be able to clearly define the Professional Services value proposition-both internally to Sales and Solution teams and externally to clients. You will continually assess market trends and pivot strategies as required. Applying a distinct technology lens, you will identify emerging technologies, strategic vendors, and develop a pipeline of skills necessary to deliver successful client outcomes.

What you\’ll be doing

Key Responsibilities:

• This role demands drive, enthusiasm, innovation, a natural ability to challenge the status quo, and a collaborative approach to achieve results across Global and Regional functions.
• A strong affinity for analytical and data-driven business management will enhance timely organizational decision-making and provide a trusted, fact-based platform for driving continuous improvements.
• Experience in building trusted business management platforms, data acquisition, and resolving data integrity issues will enable you to lead and empower the broader Professional Services organization to adopt global best practices.
• Encourages open dialogue, communication and best practice sharing across regions and services units.
• Functions in a double-solid reporting structure by giving visibility of regional strategy to both in-country leads and group to-to-market executives.
• Conducts and implements annual capacity planning.
• Participates in the design of relevant incentives for the Services teams.
• Accountable for cascading high level targets.
• Collaborates with go-to-market executives and stakeholders to ensure a smooth operating model across all sales initiatives and focus areas.
• Contributes to the definition of sales processes and tools and capabilities needed for key roles across three categories of accounts.
• Defines performance KPIs, incentive schemes and quota retirement rules.
• Builds and communicates Services business projections, managing and coordinating work towards achievement of projections.
• Baselines and operationalizes and optimizes the commercial deal desk.
• Drives Managed Services/Services sales and manages profit and loss in the region / country.
• Contributes to the development of the Services strategy in the region / country.
• Assumes the role of “go-to-market” lead for the assigned geography and align sales with key opportunities.
• Assumes people and resource management accountabilities.

Knowledge and Attributes:

• Significantly vast knowledge across Enterprise Architecture, Professional Services, Service Management consulting, and multiple solutions areas (Business Units), and across domains, delivery units, and geographies.
• Ability to lead and build collaborative teams through strong coaching and mentoring skills with a strong sense of accountability.
• Significantly vast knowledge of strategy development, market planning, scenario planning, and market modelling.
• A combination of strategic, and pragmatic skills, encompassing both strong strategic product marketing abilities and hands-on tactical involvement.
• Excellent written and oral communication skills coupled with excellent interpersonal skills to engage with a variety of senior stakeholders.
• Significantly vast business and financial acumen to drive business outcomes and achieve revenue growth.
• Significantly vast business negotiation skills, influence, conflict resolution, and political savvy.
• Significantly vast vendor relationship is required to ensure an understanding of the vendor’s products business and services positioning.
• Demonstrate excellent presentation skills, are innovative, and have a formidable client orientation aptitude.
• Significantly vast knowledge in the services industry, service delivery models, process improvements, consumption models and multiple Managed Services/Services portfolios and go-to-market solution areas.

Academic Qualifications and Certifications:

• Bachelor\’s degree in business or marketing or a related field.
• Certification and working knowledge of ITIL, Service Management and Integration preferred.
• Scaled Agile certification is desirable.

Required Experience:

• Significantly vast experience in a similar leadership role, preferably gained within a global technology services organization.
• Significantly vast experience with and understanding of the deliverables and value proposition of Managed Services/Services within a product marketing context.
• Significantly vast sales strategic planning and execution experience.
• Significantly vast experience in coordinating the design and implementation of new delivery models in a significant globally federated delivery organization.
• Significantly vast client engagement and consulting experience coupled with solid experience in client needs assessment and change management.
• Significantly vast experience in relevant services and products and understanding of industry best practices.
• Significantly vast partner/vendor relationship management experience.
• Significantly vast business development and pre-sales experience.
• Significantly vast experience in a leadership role managing quota bearing sales teams.

Workplace type:

Remote Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

About Us

Your career here is about believing in yourself and taking on great opportunities and new challenges.

It’s about growing your skills and expertise in your current role and preparing yourself for the future. That’s why we encourage you to take every opportunity to grow your career within our great global team.

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