At a Glance
- Tasks: Design and optimise AI-powered solutions on the Salesforce platform.
- Company: Join a leading tech firm at the forefront of Salesforce AI transformation.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Work in a dynamic Agile team with excellent career advancement potential.
- Why this job: Be part of innovative projects that shape the future of AI in business.
- Qualifications: 3-5 years Salesforce experience and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an Agentforce Technical Consultant to design, build, and optimise AI‑powered agent solutions on the Salesforce platform. This role will play a key part in delivering intelligent automation, conversational experiences, and AI‑driven workflows using Salesforce Agentforce capabilities. This role is part of our Salesforce practice within delivery teams to implement scalable, secure, and high‑performing solutions while developing deeper expertise in AI, automation frameworks, and emerging Salesforce innovations. It is an exciting opportunity to be at the forefront of Salesforce AI transformation. Full UK Security Clearance (SC) is required or you must be able to obtain it.
What you’ll be doing
- Design and configure Agentforce agents aligned to business use cases
- Build AI‑driven workflows using Flow, Apex, and orchestration tools
- Implement conversational and automation capabilities across Sales and Service use cases
- Configure prompts, grounding strategies, guardrails, and agent behaviours
- Support testing, optimisation, and monitoring of AI agent performance
- Develop custom solutions using Apex, Lightning Web Components (LWC), and declarative tools
- Build integrations using REST/SOAP APIs and event‑driven patterns
- Ensure scalability, performance, and adherence to platform limits
- Support CI/CD pipelines and version control best practices
- Collaborate with solution architects and technical leads on solution design
- Participate in technical design sessions and backlog refinement
- Contribute to effort estimation and sprint planning
- Support documentation and knowledge sharing
- Ensure compliance with security, data privacy, and AI governance standards
- Apply Salesforce and AI best practices to reduce technical debt
- Contribute to reusable frameworks and accelerators within the practice
What experience you’ll bring
- 3–5+ years Salesforce platform development experience
- Proficiency with Apex, LWC, and Salesforce automation tools
- Experience with Agentforce, Einstein, AI automation, or conversational solutions
- Strong understanding of data modelling and integration patterns
- Experience working in Agile delivery environments
- Strong problem‑solving and analytical mindset
- Salesforce Platform Developer I (required); Platform Developer II (desirable)
- Salesforce AI / Agentforce certifications (where applicable)
- Additional cloud certifications (Sales, Service, Experience) beneficial
- Independent delivery of well‑scoped development tasks
- Growing expertise in AI‑driven Salesforce capabilities
- Balancing declarative and programmatic approaches effectively
- Contributing ideas and innovation within the team
- Ambition to grow toward technical lead or SME capability
- Integration experience (MuleSoft, APIGEE, Connected Apps) beneficial
- Experience with JavaScript and Lightning components
- Basic understanding of Apex sharing and security model
- Experience with Lightning Web Components
- Skills in analysing and problem‑solving issues
- Prioritising tasks and working to deadlines
- Strong communication, time‑management and multi‑tasking skills
- Automated testing experience (Provar, Selenium) desirable
- Ability to understand large/complex systems and review or enhance existing implementations
- Ability to work as part of a small Agile team, collaborating and supporting others
Security Clearance
Security Clearance will be required for this role. Candidates must confirm they have or are willing to obtain SC clearance.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.
Salesforce Agentforce Technical Consultant employer: NTT Limited
At NTT DATA, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. As a Salesforce Agentforce Technical Consultant, you'll have the opportunity to work at the cutting edge of AI technology while benefiting from comprehensive employee growth programmes and a commitment to diversity and inclusion. Our supportive environment encourages continuous learning and development, making it an ideal place for those looking to advance their careers in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Agentforce Technical Consultant
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at NTT Limited or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to NTT Limited.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like NTT Limited.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like NTT Limited that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Salesforce Agentforce Technical Consultant
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at NTT Limited.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at NTT Limited and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at NTT Limited
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If NTT Limited uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
