At a Glance
- Tasks: Design and optimise AI-powered solutions on the Salesforce platform.
- Company: Join a leading tech firm at the forefront of Salesforce AI transformation.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Work in a dynamic Agile team with excellent career advancement potential.
- Why this job: Be part of innovative projects that shape the future of AI in business.
- Qualifications: 3-5 years Salesforce experience and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an Agentforce Technical Consultant to design, build, and optimise AI‑powered agent solutions on the Salesforce platform. This role will play a key part in delivering intelligent automation, conversational experiences, and AI‑driven workflows using Salesforce Agentforce capabilities. This role is part of our Salesforce practice within delivery teams to implement scalable, secure, and high‑performing solutions while developing deeper expertise in AI, automation frameworks, and emerging Salesforce innovations. It is an exciting opportunity to be at the forefront of Salesforce AI transformation. Full UK Security Clearance (SC) is required or you must be able to obtain it.
What you’ll be doing
- Design and configure Agentforce agents aligned to business use cases
- Build AI‑driven workflows using Flow, Apex, and orchestration tools
- Implement conversational and automation capabilities across Sales and Service use cases
- Configure prompts, grounding strategies, guardrails, and agent behaviours
- Support testing, optimisation, and monitoring of AI agent performance
- Develop custom solutions using Apex, Lightning Web Components (LWC), and declarative tools
- Build integrations using REST/SOAP APIs and event‑driven patterns
- Ensure scalability, performance, and adherence to platform limits
- Support CI/CD pipelines and version control best practices
- Collaborate with solution architects and technical leads on solution design
- Participate in technical design sessions and backlog refinement
- Contribute to effort estimation and sprint planning
- Support documentation and knowledge sharing
- Ensure compliance with security, data privacy, and AI governance standards
- Apply Salesforce and AI best practices to reduce technical debt
- Contribute to reusable frameworks and accelerators within the practice
What experience you’ll bring
- 3–5+ years Salesforce platform development experience
- Proficiency with Apex, LWC, and Salesforce automation tools
- Experience with Agentforce, Einstein, AI automation, or conversational solutions
- Strong understanding of data modelling and integration patterns
- Experience working in Agile delivery environments
- Strong problem‑solving and analytical mindset
- Salesforce Platform Developer I (required); Platform Developer II (desirable)
- Salesforce AI / Agentforce certifications (where applicable)
- Additional cloud certifications (Sales, Service, Experience) beneficial
- Independent delivery of well‑scoped development tasks
- Growing expertise in AI‑driven Salesforce capabilities
- Balancing declarative and programmatic approaches effectively
- Contributing ideas and innovation within the team
- Ambition to grow toward technical lead or SME capability
- Integration experience (MuleSoft, APIGEE, Connected Apps) beneficial
- Experience with JavaScript and Lightning components
- Basic understanding of Apex sharing and security model
- Experience with Lightning Web Components
- Skills in analysing and problem‑solving issues
- Prioritising tasks and working to deadlines
- Strong communication, time‑management and multi‑tasking skills
- Automated testing experience (Provar, Selenium) desirable
- Ability to understand large/complex systems and review or enhance existing implementations
- Ability to work as part of a small Agile team, collaborating and supporting others
Security Clearance
Security Clearance will be required for this role. Candidates must confirm they have or are willing to obtain SC clearance.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.
Salesforce Agentforce Technical Consultant employer: NTT Limited
At NTT DATA, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. As a Salesforce Agentforce Technical Consultant, you'll have the opportunity to work at the cutting edge of AI technology while benefiting from comprehensive employee growth programmes and a commitment to diversity and inclusion. Our supportive environment encourages continuous learning and development, making it an ideal place for those looking to advance their careers in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Agentforce Technical Consultant
✨Tip Number 1
Network like a pro! Reach out to folks in the Salesforce community, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving AI-driven workflows or Salesforce automation. This will give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common Salesforce scenarios and problem-solving questions. Practice explaining your thought process clearly, as communication is key in technical roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Salesforce Agentforce Technical Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Agentforce Technical Consultant role. Highlight your Salesforce experience, especially with Apex and LWC, and any relevant AI projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about AI and Salesforce. Share specific examples of your past work that demonstrate your problem-solving skills and ability to deliver high-quality solutions. We love a good story!
Show Off Your Certifications:If you have Salesforce or AI-related certifications, make sure to mention them! They show us that you're committed to your professional development and have the knowledge we need. Don't forget to include any other relevant cloud certifications too!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the prompts!
How to prepare for a job interview at NTT Limited
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around Agentforce, Apex, and Lightning Web Components. Be ready to discuss specific projects where you've implemented these technologies, as this will show your hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles. Think about times when you had to optimise workflows or improve performance. This will demonstrate your analytical mindset and ability to think on your feet.
✨Understand the Role of AI
Since this role focuses on AI-driven solutions, be prepared to discuss your understanding of AI automation and conversational experiences. Familiarise yourself with current trends in AI within Salesforce to show you're up-to-date and passionate about the field.
✨Be Agile and Collaborative
Highlight your experience working in Agile environments and your ability to collaborate with teams. Share examples of how you've contributed to sprint planning or backlog refinement, as this will show you're a team player who can adapt to dynamic work settings.
