At a Glance
- Tasks: Manage and implement maintenance services for our cutting-edge Data Centres.
- Company: Join a leading global data centre provider with a commitment to diversity.
- Benefits: Competitive salary, full-time hours, and opportunities for career growth.
- Other info: Work in a supportive environment that values your development and expertise.
- Why this job: Be part of a dynamic team ensuring top-notch operational performance in tech.
- Qualifications: Experience in facilities or engineering, with strong problem-solving skills.
The predicted salary is between 40500 - 49500 £ per year.
Your role at a glance: The Critical Facilities Maintenance Shift Engineer will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centres ensuring operational performance is always maintained to the highest possible standards. You will provide engineering services and guidance in general on property matters affecting the ongoing management and development of the Data Centres. As one of the Shift Engineers, you will be working a 12hr continental shift pattern. This is a full-time site-based role at our HH4 site in Hemel Hempstead.
What we are looking for:
- Providing a customer focused service and a high standard of planned preventative and reactive maintenance
- Proactively involved in the ongoing technical evaluation of all plant and equipment, suggestion of improvements where appropriate
- Accurately recording and reporting of maintenance activity to ensure Key Source System is correctly updated
- Carrying out operational and maintenance activities as directed, ensuring work is executed in a safe and suitable manner
- Working as directed to ensure timely completion of PPMs and reactive work to SLAs
- Identifying faults and accurately diagnosing root causes
- Monitoring and maintaining equipment performance to ensure correct operation of the critical services of the Data Centres
- Management of site permit process
- Being the High Voltage Authorised Person and all associated duties including Management of Inspection & Testing programme
- Management of Fire Procedures and fire response team
- Oversight of statutory compliance, including water treatment and closed systems
- Responsible for site inspections and audits
- Supervising all operational and maintenance activities, to ensure work is executed in a safe and suitable manner and complies with SLAs
- Assisting with incident management and subsequent investigation to establish root cause
- Supporting the Shift Engineering Teams to ensure correct operation of the critical services of the Data Centres
- Supervising staff, both in-house and external suppliers to deliver a highly focused client service
- Co-ordinating planned and unplanned maintenance activities
- Ensuring the maintenance of accurate plant records, information and reporting systems
- Taking responsibility for ensuring services are delivered in accordance with site and best practice processes and procedures
What are we looking for?
- Previous shift working experience
- Experience in facilities, operations or engineering; in a Data Centre critical environment
- Working knowledge and understanding of engineering operations within Business-Critical Environments
- Creating and developing SOP and EOP documentation and other related/similar processes
- Excellent attention to detail
- Ability to discuss and understand technical problems and resolutions with engineering specialists
- LV and HV switching experience
- Demonstrable experience in operating and fault finding complex and integrated M&E systems including Transformers, LV, Generators, UPS, Electrical distribution, BMS, Air Conditioning, Fire suppression systems
- 17th Edition certified or similar electrical qualification
- HND or similar in relevant area (Mechanical, Electrical, Building Services)
- IOSH – Working Safely
- Good understanding of Data Centre cooling solutions and building services
- Authorised person LV (HV Preferable)
- Membership/Affiliate of relevant institutes (IET, BIFM, CIBSE etc)
- F-GAS / J11 (an advantage)
- A/C experience would be advantageous
- Commitment to the delivery of excellent customer service
- A calm manner, able to work under pressure
- Good numerical and literacy skills and proficient IT skills
- Excellent organisational skills with the ability to prioritise
- Good analytical/problem solving skills
- The ability to communicate effectively at all levels with good relationship building skills
- Self-motivated and keen to develop, with a willingness and desire to learn and keen to share knowledge with colleagues
- Full driving license valid for use in the UK
- To undergo full security checks to BS7858:2019 standard
Who we are: As the third largest data centre provider, we operate over 150 data centres in more than 20 countries and regions. We understand that every business has its own unique needs and goals. We offer local-to-global data centre expertise, aligned with our connected platform of AI-ready data centres to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime. NTT Global Data Centres is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.
Shift Engineer employer: NTT Global Data Centers
At NTT Global Data Centers, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through our comprehensive training programmes and opportunities for advancement within the global architecture governance landscape. Located in a dynamic environment, we offer competitive benefits and a supportive atmosphere that empowers our team members to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Shift Engineer role you’re after at NTT Global Data Centers.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at NTT Global Data Centers a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at NTT Global Data Centers.
✨Apply Through Company Websites
When you spot a role like Shift Engineer at NTT Global Data Centers, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Shift Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Shift Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at NTT Global Data Centers a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to NTT Global Data Centers specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at NTT Global Data Centers
✨Brush Up on Core Engineering Principles
Before heading into the interview with NTT Global Data Centers, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like NTT Global Data Centers want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
