Senior Manager, Global Benefits

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Senior Manager, Global Benefits is responsible for designing, implementing, and managing global benefits strategies that support NTT Global Data Centers’ Total Rewards philosophy and business objectives. This role ensures that benefits programs are competitive, cost-effective, and aligned with best practices across all regions.

This role is instrumental in building a compelling global employee value proposition and delivering benefits that support the well-being, engagement, and retention of our global workforce.

KEY RESPONSIBILITIES

Global Benefits Strategy & Governance

• Design, implement, and manage global benefits strategies and frameworks aligned with NTT Global Data Centers’ business goals and Total Rewards philosophy
• Provide strategic advice to the Head of Total Rewards on benefits-related decisions that support overall company objectives
• Govern and ensure consistency of benefits policies and practices across geographies, adapting to local compliance and cultural needs

Program Design, Management & Evaluation

• Develop and oversee comprehensive benefits programs, including health, retirement, insurance, wellness, and work-life initiatives
• Manage day-to-day administration of benefits programs, including enrollment, changes, and related processes
• Regularly review and assess program effectiveness, competitiveness, and cost-efficiency
• Lead benefits integration in organizational changes
• Conduct global and local market benchmarking to ensure benefits remain competitive and reflect best practices
• Monitor external trends, legislative changes, and innovations to anticipate future needs
• Negotiate with benefits providers and brokers to ensure optimal services, costs, and employee experience
• Oversee the administration of benefits programs globally, ensuring operational excellence and compliance

Advisory & Stakeholder Engagement

• Advise HR, leadership, and employees on benefits program interpretation, policies, and practices
• Plan and implement clear communication strategies to help employees understand and maximize their benefits
• Partner with HRBPs and regional leaders to tailor solutions to workforce needs
• Drive communication and education initiatives to enhance employee understanding and engagement with benefits offerings

KNOWLEDGE & ATTRIBUTES

• Strategic thinking with a global mindset
• Strong project management and organizational skills
• Business and financial acumen
• Collaborative leadership and influencing skills
• High integrity and discretion when managing sensitive information

ACADEMIC QUALIFICATIONS & CERTIFICATIONS

• Bachelor’s degree or equivalent in Human Resources, Business Administration, or a related field
• Relevant Total Rewards related certifications required

REQUIRED EXPERIENCE

• 10+ years of progressive experience in benefits management, with at least 3–5 years in a global or regional leadership role
• Strong knowledge of global benefits practices, regulatory requirements, and emerging trends
• Proven experience managing vendor relationships and negotiating contracts
• Excellent analytical skills with the ability to interpret benefits data and market insights
• Strong communication, influencing, and stakeholder management skills
• Demonstrated ability to lead complex projects across multiple geographies
• A hands-on leader with strong communication skills and the ability to inspire and motivate teams
• Detail-oriented with a focus on quality and continuous improvement
• Highly proficient in MS Office

WORK CONDITIONS & OTHER REQUIREMENTS

• Must have flexible work schedule to accommodate across global business hours
• Travel will be required, up to 10%

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.