The Senior Manager Product Systems & Tools (m/f/d), leads global product systems strategy ensuring Salesforce and related platforms enable scalable, compliant, and data-driven commercial execution across global data center markets.
Key Responbilities:
- Define multi-year product systems roadmap aligned with product offering and pricing strategy
- Lead Salesforce architecture optimization, workflow automation, and system governance initiatives
- Ensure global data integrity, reporting accuracy, and scalable system design
- Partner with IT and Digital teams to enhance integration between Salesforce, CPQ, ERP, Dataware House and financial systems
- Drive automation initiatives reducing manual effort and increasing operational efficiency
- Establish governance standards for product data structures, access controls, and compliance processes
- Provide executive reporting on system performance, adoption, and enhancement initiatives
- Support Product Offering and Pricing team to configure and maintain product catalog structures, approval workflows, and automation rules within Salesforce and CPQ platforms
Knowledge & Attributes:
- Master or Bachelor’s degree required
- Relevant certifications such as Scaled Agile and ITIL are beneficial
- Significant experience in a similar position, preferably gained within a global technology services organization
- Significant experience gained within the technology industry
- Multiple years of experience in Salesforce administration, product owner or product systems
- Experience within data center, cloud, telecom, or infrastructure environments preferred
- Familiarity with enterprise systems such as DCIM, CMDB, CRM/CPQ, ERP, and analytics platforms
- Proven experience leading multinational teams
- Deep Salesforce architecture and ecosystem expertise
- Strong digital transformation and systems governance experience
- Global stakeholder management capability
- Strong analytical and systems-thinking mindset
Who we are
As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
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Senior Manager Product Systems & Tools in London employer: NTT Global Data Centers
At NTT Global Data Centers, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through our comprehensive training programmes and opportunities for advancement within the global architecture governance landscape. Located in a dynamic environment, we offer competitive benefits and a supportive atmosphere that empowers our team members to thrive and make a meaningful impact.
