At a Glance
- Tasks: Lead a team in maintaining and optimising data centre operations.
- Company: Join a global leader in data centre solutions with a strong commitment to innovation.
- Benefits: Competitive salary, training opportunities, and a dynamic work environment.
- Other info: Exciting career growth potential in a fast-paced, tech-driven industry.
- Why this job: Make a real impact in critical facilities management and develop your engineering skills.
- Qualifications: Experience in facilities or engineering, with relevant certifications preferred.
The predicted salary is between 45000 - 55000 £ per year.
Your role at a glance: As the Critical Facilities Maintenance (CFM) Lead Engineer, you will report to the Critical Facilities Maintenance (CFM) Manager and will be responsible for the support and delivery of Facility Management (FM) services to NTT Data Centres, ensuring operational performance and efficiency is always maintained to the highest possible standards. You will provide engineering support and guidance in general on property matters affecting the ongoing management and development of NTT Data Centres.
You will be responsible for the management of a team of CFM Engineers on your site, including but not limited to ensuring training matrices are up to date, ensuring that all planned absences are covered, and scenario drills are completed. You will provide technical support and leadership across the site on critical facility matters, including first line responses to any incidents that arise. You will provide engineering services and guidance on facility matters affecting the day-to-day management and development of the critical and non-critical infrastructure. Plan, manage and implement the delivery of FM services to the Data Centres ensuring optimal operational performance, and that compliance is always maintained to the highest possible standard.
What will you do?
- Maintain and supervise a CFM Engineering team
- Manage the CAFM system and ticketing queues
- Ensure there is continuous development of the sites Emergency Operations Procedures and Standard Operations Procedures
- Carry out operational and maintenance activities as directed, ensuring work is executed in a safe and compliant manner
- Assist in resolving technical issues with site operations
- Be the first level of escalation for technical and non-technical issues for your CFM Engineering team
- Support the CFM Engineering teams to ensure correct operation of the critical services of the Data Centres
- Act as an Authorized Person for the SSOW for both Low Voltage and High Voltage systems
- Identify faults and accurately diagnose root causes
- Experience in facilities, operations or engineering; in a Data Centre critical environment (ideal but critical environments such as hospitals or banking may be suitable)
- Working knowledge and understanding of engineering operations within Mission Critical Environments
- Creating and developing SOP and EOP documentation and other related/similar processes
- LV Switching experience (HV an advantage)
- Demonstrable experience in operating and fault finding complex and integrated M&E systems including Transformers, LV, Generators, UPS, Electrical distribution, BMS, Air Conditioning, Fire suppression systems
What are we looking for?
- Good numerical and literacy skills and high levels of computer literacy
- Excellent organizational skills with the ability to prioritize
- Good analytical/problem solving skills
- The ability to communicate effectively at all levels with good relationship building skills
- Self-motivated and keen to develop, with a willingness and desire to learn
- Keen to share knowledge with colleagues
- To possess initiative with an inquisitive nature, unafraid to ask appropriate questions
- Full driving license valid for use in the UK
- To undergo full security checks to BS7858:2019 standard
Essential qualifications relevant to the role:
- AP12 LV/ AP15 HV Authorized Person
- 17th or 18th Edition certified (or comparable) electrical qualification, ideally electrical test & inspection
- HND or similar in relevant area (Mechanical, Electrical, Building Services)
- Health and Safety related (i.e. IOSH – Working Safely)
Desirable qualifications relevant to the role:
- NVQ / City & Guilds in Refrigeration & Air Conditioning (Level 2 or 3)
- F-Gas Certification (essential for working with refrigerants)
- Strong electrical & mechanical knowledge of HVAC/chiller systems
- Experience with commercial or industrial chillers (air or water-cooled)
- L8 Legionella Management (company will train you to the required standard)
Who we are: As the third largest data centre provider, we operate over 150 data centres in more than 20 countries and regions. We understand that every business has its own unique needs and goals. We offer local-to-global data centre expertise, aligned with our connected platform of AI-ready data centres to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
Facilities Maintenance Shift Lead Engineer employer: NTT Global Data Centers
At NTT Data Centres, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. Our commitment to employee growth is evident through continuous training opportunities and a supportive culture that encourages knowledge sharing among team members. Located in a cutting-edge facility, our team enjoys the unique advantage of working with advanced technology while contributing to the operational excellence of critical infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Maintenance Shift Lead Engineer
✨Networking in the Right Circles
Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like NTT Global Data Centers.
✨Showcase Your Projects
If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like NTT Global Data Centers, that you’ve got hands-on experience and a solid understanding of the field.
✨Leverage University Resources
Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.
✨Get Involved in Professional Bodies
Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like NTT Global Data Centers and may help you secure that full-time position sooner!
We think you need these skills to ace Facilities Maintenance Shift Lead Engineer
Some tips for your application 🫡
Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!
Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at NTT Global Data Centers.
Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Facilities Maintenance Shift Lead Engineer role at NTT Global Data Centers. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.
Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.
How to prepare for a job interview at NTT Global Data Centers
✨Know Your Technical Stuff
For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.
✨Showcase Real Projects
Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.
✨Understand the Industry Landscape
It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at NTT Global Data Centers.
