Learning and Development Partner

Make an impact at NTT Global Data Centers. Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centres across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued and your growth is supported.

Your role at a glance: The Learning & Development Partner at NTT Global Data Centres will play a key role in supporting the development of our teams worldwide. Working in close coordination with Senior L&D Partners, subject‑matter experts, internal trainers, and external providers, you will ensure that training programmes are effectively implemented, tracked, and aligned with operational requirements. Your focus will be on shaping new digital learning models, facilitating learning delivery, supporting any training initiatives, and enabling teams to maintain high standards of operational excellence through audits and content curation.

Responsibilities:

• Remote role that can be based in the US or the UK.
• (Co‑)lead global Learning & Development projects, track milestones and ensure deadlines are met.
• Coordinate and support the implementation and adoption of training programmes for teams globally.
• Collaborate with senior L&D Partners, subject‑matter experts (SMEs), internal trainers and third‑party providers to facilitate the rollout of relevant training strategies.
• Assist with the scheduling, delivery logistics and communications for both in‑person and digital training initiatives.
• Manage multiple Learning Management Systems (LMS), including administration, reporting, content upload and upkeep.
• Assist in the preparation and execution of audits, pulling required criteria when needed.
• Track training participation, gather feedback and support continuous improvement of training programmes.
• Monitor and report on regional training needs and gaps, working with multiple stakeholders and teams where required.
• Comfortable creating, curating and designing different training courses and plans.
• Work with SMEs to digitise knowledge, ensuring accessibility, scalability and learner‑centric design.
• Deliver high‑quality training and facilitate workshops across a range of business areas.

Qualifications:

• Familiarity with training delivery methodologies and adult learning principles.
• Strong experience in digital learning design and delivery.
• Experience supporting qualification tracking or training compliance in an operational setting.
• Experience working in a multinational or regionally distributed organisation.
• Proven experience in a training coordination, HR or operations support role (ideally in a technical or industrial setting).
• Strong organisational and project‑management skills.
• Ability to manage stakeholders, priorities and expectations across multiple regions.
• Ability to work independently while contributing to broader team goals and strategies.
• Prior experience in a data centre, IT infrastructure or technical services environment is preferred.
• Willingness to work with cross‑functional and cross‑cultural teams across different time zones to design and implement holistic training solutions.
• Excellent interpersonal and communication skills with the ability to build relationships and collaborate with diverse teams.
• Empathetic and high emotional intelligence.
• Problem‑solver with a "can‑do" attitude.
• Ability to prioritise and meet timeframes.
• Some experience working with Learning Management Systems (LMS), instructional design software (Storyline, Rise) and proficiency in Microsoft Office, especially Excel and PowerPoint.

Benefits:

• Company pension.
• Employee Assistance Programme.
• Flexible working‑time models and mobile working (depending on your role).
• Allowance for the use of public transport and a bike scheme.
• Allowance for the use of health and wellness resources.
• Individual training and development opportunities.
• Additional benefits such as birthday vouchers, an employee advisory programme, and an employee referral scheme.
• Lunch allowance.
• Company events and more.

About NTT Global Data Centers: We are the third‑largest data‑centre provider, operating over 150 data centres in more than 20 countries and regions. We help our clients scale their digital businesses with AI‑ready, connected data‑centre solutions. Our diverse, inspiring workforce delivers the best experience for our clients every day and is committed to building a more sustainable world for all.