At a Glance
- Tasks: Lead a team to ensure top-notch facility management at cutting-edge data centres.
- Company: Join a leading global data centre provider with a focus on innovation.
- Benefits: Competitive salary, training opportunities, and a dynamic work environment.
- Other info: Exciting career growth in a fast-paced, tech-driven industry.
- Why this job: Make a real impact in critical facilities while developing your engineering skills.
- Qualifications: Experience in facilities or engineering, with strong problem-solving and communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Your role at a glance: As the Critical Facilities Maintenance (CFM) Lead Engineer, you will report to the Critical Facilities Maintenance (CFM) Manager and will be responsible for the support and delivery of Facility Management (FM) services to NTT Data Centers, ensuring operational performance and efficiency is always maintained to the highest possible standards. You will provide engineering support and guidance in general on property matters affecting the ongoing management and development of NTT Data Centers.
You will be responsible for the management of a team of CFM Engineers on your site, including but not limited to:
- Ensuring training matrix are up to date
- Ensuring that all planned absences are covered
- Completing scenario drills
You will provide technical support and leadership across the site on critical facility matters, including first line responses to any incidents that arise. You will provide engineering services and guidance on facility matters affecting the day-to-day management and development of the critical and non-critical infrastructure. Plan, manage and implement the delivery of FM services to the Data Centers ensuring optimal operational performance, and that compliance is always maintained to the highest possible standard.
What we are looking for:
- Maintain and supervise a CFM Engineering team
- Manage the CAFM system and ticketing queues
- Ensure there is continuous development of the sites Emergency Operations Procedures and Standard Operations Procedures
- Carry out operational and maintenance activities as directed, ensuring work is executed in a safe and compliant manner
- Assist in resolving technical issues with site operations
- Be the first level of escalation for technical and non-technical issues for your CFM Engineering team
- Support the CFM Engineering teams to ensure correct operation of the critical services of the Data Centers
- Act as an Authorized Person for the SSOW for both Low Voltage and High Voltage systems
- Identify faults and accurately diagnose root causes
Experience in facilities, operations or engineering; in a Data Center critical environment (ideal but critical environments such as hospitals or banking may be suitable). Working knowledge and understanding of engineering operations within Mission Critical Environments. Creating and developing SOP and EOP documentation and other related/similar processes. LV Switching experience (HV an advantage). Demonstrable experience in operating and fault finding complex and integrated M&E systems including (Transformers, LV, Generators, UPS, Electrical distribution, BMS, Air Conditioning, Fire suppression systems).
What are we looking for?
- Good numerical and literacy skills and high levels of computer literacy
- Excellent organizational skills with the ability to prioritize
- Good analytical/problem solving skills
- The ability to communicate effectively at all levels with good relationship building skills
- Self-motivated and keen to develop, with a willingness and desire to learn
- Keen to share knowledge with colleagues
- To possess initiative with an inquisitive nature, unafraid to ask appropriate questions
- Full driving license valid for use in the UK
- To undergo full security checks to BS7858:2019 standard
Essential qualifications relevant to the role:
- AP12 LV/ AP15 HV Authorized Person
- 17th or 18th Edition certified (or comparable) electrical qualification, ideally electrical test & inspection
- HND or similar in relevant area (Mechanical, Electrical, Building Services)
- Health and Safety related (i.e. IOSH Working Safely)
Desirable qualifications relevant to the role:
- NVQ / City & Guilds in Refrigeration & Air Conditioning (Level 2 or 3)
- F-Gas Certification (essential for working with refrigerants)
- Strong electrical & mechanical knowledge of HVAC/chiller systems
- Experience with commercial or industrial chillers (air or water-cooled)
- L8 Legionella Management (company will train you to the required standard)
Who we are: As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business large and small has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
Critical Facilities Maintenance Lead Engineer in Dagenham employer: NTT Global Data Centers EMEA UK ltd
At NTT, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Critical Facilities Maintenance Lead Engineer, you will benefit from comprehensive training and development opportunities, ensuring your skills are always at the forefront of industry standards. Our commitment to employee well-being and a culture of continuous improvement makes NTT an ideal place for those seeking meaningful and rewarding careers in the data centre sector.
Contact Details:
NTT Global Data Centers EMEA UK ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Critical Facilities Maintenance Lead Engineer in Dagenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Critical Facilities Maintenance Lead Engineer in Dagenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Critical Facilities Maintenance Lead Engineer role. Highlight your relevant experience in facilities management and engineering, especially in critical environments like data centres or hospitals. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention any specific experiences that relate to managing teams and technical support in critical facilities.
Show Off Your Technical Skills:We’re keen on your technical expertise, so make sure to showcase your knowledge of M&E systems, LV/HV operations, and any relevant certifications. If you've got experience with CAFM systems or emergency procedures, let us know – it could set you apart from other candidates!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at NTT Global Data Centers EMEA UK ltd
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to critical facilities and engineering operations. Be ready to discuss your experience with M&E systems, LV/HV switching, and any relevant qualifications like your 17th or 18th Edition certification.
✨Show Leadership Skills
As a Lead Engineer, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, handled training, and ensured compliance with safety standards. Highlight your ability to motivate and develop your team.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your analytical and problem-solving skills. Think of specific instances where you've diagnosed faults or resolved technical issues in a high-pressure environment, like a data centre or similar critical setting.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you've built relationships with colleagues and stakeholders, and how you handle escalations in a professional manner.
