Critical Facilities Maintenance Day Engineer

Make an impact at NTT Global Data Centers. Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance: As the Critical Facilities Maintenance (CFM) Day Engineer – Mechanical or Electrical, you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the ongoing management and development of the Data Centers. The role is full time Monday to Friday based at our LON1 site in Dagenham.

What you will do:

• Providing a customer focused service and a high standard of planned preventative and reactive maintenance to ensure timely completion of PPM’s and reactive work to SLA’s.
• Accurately recording and reporting of maintenance activities including identifying faults and accurately diagnosing root causes.
• Monitoring BMS alarms and maintaining equipment performance to ensure correct operation of the critical services of the Data Centers.
• Assisting with incident management and subsequent technical investigations to establish root cause.
• Supporting the Shift Engineering Teams to ensure correct operation of the critical services of the Data Centers.
• Maintain accurate records, including logs, reports, system documentation.
• Coordinate with third‑party vendors and contractors for maintenance, repairs and installations ensuring compliance with company safety standards.
• Utilization of relevant NTT data operational digital platforms.

Your profile:

• Experience in facilities, operations or engineering; in a Data Centre critical environment.
• Working knowledge and understanding of engineering operations within Business-Critical Environments.
• Creating and developing SOP and EOP documentation and other related/similar processes.
• A good understanding of BMS/SCADA monitoring systems.
• Ability to discuss and understand technical problems and resolutions with engineering specialists.
• Excellent organizational skills with the ability to prioritize.
• Good analytical/problem solving skills.
• The ability to communicate effectively at all levels with good relationship building skills.
• Self‑motivated and keen to develop, with a willingness and desire to learn.
• Clean full driving license valid for use in the UK.
• To undergo full security checks to BS7858:2019.

Essential qualifications and skills:

• NVQ Level 3 or equivalent (including recognized apprenticeship) with either an electrical or mechanical or building services.
• Minimum of 2-5 years trade experience.
• Intermediate level of computer skills in Microsoft Word, Excel, and Outlook.
• Strong Knowledge of electrical and mechanical systems, including generators, switchgear, chillers, HVAC.

Preferable qualifications relevant to the role:

• Experience in a Data Centre or a related critical infrastructure industry.
• LV/HV Authorised person or eagerness to obtain IOSH managing Safety.
• Legionella awareness.
• IPAF/PASMA.

Who we are: As the third largest data centre provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI‑ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Data centers are the foundation of the digital world and at NTT Global Data Centers, we are one of the largest providers across the globe. We offer a wide variety of exciting and challenging careers that deliver opportunities to shape our ever‑changing world.

Our diverse, inspiring workforce is the heart and soul of our company, providing the best experience for our clients every day. By bringing together our global capabilities and local expertise, we help our clients achieve their goals, anywhere in the world. Together, we can accomplish the extraordinary and work to create a more sustainable world with rewarding benefits for everyone - clients, employees, investors, partners, and communities.