Vice President HR - Rewards, Talent & Operations in City of London

Make an impact at NTT Global Data Centers. Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance: The Vice President, HR Rewards, Talent & Operations is a critical HR & business leader reporting to the SVP Human Resources and acting as a key strategic partner to the SVP Human Resources in all HR issues. The VP, in partnership with the SVP HR, is responsible for strategy, programs, policies and procedures that support the strategic direction of NTT Global Data Centers. This role is responsible for the oversight, management and strategic direction of global HR Operations, Total Rewards and Talent Management function with a broad HR scope covering HR Data & Digital, HR Services, Payroll, Vendor Management, Compensation, Benefits, Rewards, Talent Acquisition, Learning & Development, and Performance Management.

To be successful in this role, the VP must possess exceptional leadership qualities and technical aptitude, significant management experience and a strong commitment to service and accountability. This role is a growth position designed to provide a career path for leadership of a global HR function. It requires a passion for delivering high quality service, deep interest in building strong relationships with leadership and staff, a collaborative, decisive and flexible decision-making style and the ability to lead organizational change in a fast paced, growing organization.

What we are looking for:

• Serve as a key member of the NTT Global Data Centers HR Leadership Team, collaborating with HR and business leadership and peers to shape the direction of the global HR function.
• Provide support and strategic advice to the SVP of Human Resources, acting as a key resource and HR leader both to the SVP HR and the Executive Leadership Team.
• Ensure cross-functional collaboration among the Total Rewards, HR Operations & Talent Management teams to ensure smooth project handling for the business.
• Implement proper project management throughout the Total Rewards, HR Operations & Talent Management functions to ensure well-defined project plans and execution.
• Drive the development, implementation and ongoing analysis of HR strategy with the SVP HR that is aligned with corporate strategic objectives to drive organizational effectiveness and ensure initiatives contribute to the overall success of NTT Global Data Centers.
• Collaborate with HR leadership and cross-functional leaders to implement HR systems, programs, policies and procedures in alignment with the short and long term people strategy goals of NTT Global Data Centers, supporting the attraction, retention and engagement of our global workforce.
• Represent HR in executive level briefings, as requested by SVP HR.
• Lead change management efforts to support organizational growth and transformation. Partner with HR and business peers to drive initiatives related to organizational and cultural change, ensuring scalability and sustainability.
• Lead a team of HR professionals, ensuring effective planning, direction and administration of HR functions within scope of the role.
• Optimize processes, programs & systems to improve HR operational efficiency and create an engaging & efficient employee experience.
• Oversee global HR Service operations, promoting effective, efficient and quality support to regional HR teams, managers and employees for a variety of human resources administrative support activities, including but not limited to onboarding, offboarding, data management, etc.
• Identify, track and report key metrics and performance indicators to monitor progress against HR goals. Utilize analytics to identify trends, challenges and opportunities then recommend, develop and implement solutions.
• Act as a subject matter expert on employment-related policies, providing coaching and guidance to others on HR programs, practices, policies and legislation including interpretation of policy, identification of risk, impact to the organization and recommended solutions.
• Identify areas of risk and partner with others in HR, Legal, and senior leadership to mitigate such risk by strengthening policies, procedures, programs and communications.
• Optimize vendor relationships and partner with procurement and legal to negotiate and execute contracts, ensuring services meet the organizations needs and standards.
• Oversee global Payroll operations, securing accurate, timely and compliant payroll processing. Identify opportunities to automate and increase efficiencies in payroll operations.
• Foster a strong relationship with key functional leaders by providing thought leadership to address organizational challenges and opportunities.
• Manage the global HR budget, implementing cost-effective programs and solutions.
• Establish and monitor global SLAs for the functions within scope, tracking workflows to ensure timely, accurate and exceptional customer service throughout the organization.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

• Experience leading at least one of the major functions overseen by this role on a global level (HR Operations, Talent Management or Total Rewards).
• Strong understanding of all HR functions, including but not limited to Benefits, Compensation, Payroll, HRIS, HR Services, Talent Acquisition, Performance Management, Learning & Development.
• Strong analytical, problem-solving and decision-making skills with ability to present findings, solutions and proposals in a clear and effective manner.
• Complex project management skills with cross-functional coordination, including detailed project analysis, planning, analysis & tracking.
• Ability to manage multiple initiatives and deadlines in a fast-paced environment.
• Excellent interpersonal skills and ability to build relationships with peer leaders and individuals at all levels of the organization.
• Strong and effective written and verbal communication skills.
• Ability to be highly confidential.
• Proficient with computers to include the utilization of Microsoft programs such as Word, Excel, Power Point and Outlook.
• Excellent leadership skills.

EDUCATION & EXPERIENCE:

• 12+ years of progressive HR experience with 5+ years of people management experience.
• SPHR certification (or equivalent) strongly preferred.
• Must have experience in a broad range of HR functions, including Benefits, Compensation, Payroll, HRIS, HR Services, Talent Acquisition, Performance Management, Learning & Development.
• Global experience leading at least one HR function required, with transformation or M&A experience a plus.

PHYSICAL REQUIREMENTS:

• Remain stationary for long periods of time.
• Operate computer, peripherals, and other office equipment.
• Perform work during international business hours and time zones as necessary.

WORK CONDITIONS & OTHER REQUIREMENTS:

• Travel required 15% of time with international travel as needed to support the role globally.
• Perform work from a remote location with stable internet connection. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $279,280 - $375,000. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business large and small has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.