NTT DATA UK is seeking a Technical Analyst to provide second line support, triage, and investigation of application issues. You will determine whether issues are caused by user error, frontend defects, or backend defects and pass clear information to the right teams for resolution. You will triage incoming tickets, monitor logs, analyze errors, and collaborate with frontend, backend, and product teams to improve support processes and reduce repeat issues. #J-18808-Ljbffr
Technical Support Analyst — Triage, Debug & Improve employer: NTT DATA
NTT DATA is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in the heart of London. With a strong emphasis on professional development, we offer numerous growth opportunities and training programs to enhance your skills in desktop support and customer service. Join us to be part of a dynamic team where your contributions are recognised and rewarded, making a meaningful impact in the tech industry.
