SOC Analyst - L1

We are currently recruiting for an Associate level Managed Detection and Response SOC Analyst Level 1 to join our growing Security Operations Centre business. This role will be based on-site in Birmingham, we need candidates that are able to work in a job that involves 24/7 operations, this will probably be in shift patterns of 4 days on, 4 days off.

About Us

NTT DATA is one of the world’s largest Global Security services providers with over 7500 Security SMEs and Integration partner to many of the worlds most recognised Security Technology providers. We strive to hire exceptional, innovative, and passionate individuals who want to grow with us. In a constantly changing world, we work together with our people, clients and communities to enable them to fulfil their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. This is a great opportunity for you to play a pivotal role in helping to shape our client’s transformation journeys.

What you will be doing:

• The primary function of the SOC Analyst (L1) is to analyse any incidents and undertake the detailed investigation of the Security Event.
• The role is a ‘hands-on’ shift-based role, working as part of a 24/7 operation working in a standard rotation shift pattern.
• They are responsible for utilising the SOC’s SIEM and SOAR toolsets to detect and investigate potential Security and Service Incidents occurring within the monitored networks.

Main Duties

• Monitor, triage, analyse and investigate alerts, log data and network traffic using the Protective Monitoring platform and Internet resources to identify cyber-attacks / security incidents.
• Categorise all suspected incidents in line with the Security Incident policy.
• Recognise potential, successful, and unsuccessful intrusion attempts and compromises through reviews and further analysis of relevant event detail and incident summary information.
• Write up high quality security incident tickets using a combination of existing knowledge resources and independent research.
• Assist with remediation activities (or support customer stakeholders) to inhibit cyber-attacks, clean up IT systems and secure networks against repeat attacks.
• Produce security incident review reports to present information about the security incident and provide security improvement recommendations based on the security incident review.
• Understand Threat Intelligence and its use in an operational environment.
• Threat Hunting and the ability to look for attacks that may not have been captured.
• Support incident response to national scale incidents in a coaching capacity.
• Support in the development and implementation of SOC Use Cases.
• Work with other teams within NTT DATA to improve services on the basis of customer needs.

What you will bring:

• Preferably be able to obtain SC Clearance or already hold SC clearance.
• Strong interpersonal and presentation skills.
• Strong analytical skills.
• Must have expertise on TCP/IP network traffic and event log analysis.
• Must have knowledge and hands-on experience of Microsoft Sentinel (or any SIEM tool).
• Must have administrative skills in several operating systems, such as Windows, OS X, and Linux.
• Must be proficient in basic shell scripting, creating Snort rules, or other log-searching query languages and methods.
• Must be confident to handle common security incidents independently.
• Must have good understanding of Vulnerability Scanning and management as well as Ethical Hacking (Penetration Testing).
• Knowledge of ITIL disciplines such as Incident, Problem and Change Management.
• Ability to work with minimal levels of supervision.
• Willingness to work in a job that involves 24/7 operations.

Education Requirements & Experience

• Minimum of 2 to 3 years of experience in the IT security industry, preferably working in a SOC/NOC environment.
• Preferably holds Cyber Security Certification e.g. ISC2 CC, EPQ.
• Experience with Cloud platforms (AWS and/or Microsoft Azure).
• Excellent knowledge of Microsoft Office products, especially Excel and Word.

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation.

We are also proud to share that we have a range of Inclusion Networks; Creating Inclusion Together at NTT DATA UK | NTT DATA. We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.