At a Glance
- Tasks: Lead Salesforce solutions for public sector clients, ensuring best practices and scalable architecture.
- Company: Join NTT DATA UK, a diverse organisation focused on innovation and client partnerships.
- Benefits: Enjoy professional development opportunities and access to cutting-edge technology.
- Why this job: Be a strategic advisor in a dynamic environment, impacting public sector transformations.
- Qualifications: 15+ years in consulting, deep public sector knowledge, and key Salesforce certifications required.
- Other info: Security Clearance is mandatory; candidates must confirm eligibility.
The predicted salary is between 72000 - 100000 Β£ per year.
As part of our continuous growth, we are seeking a Salesforce Solution Architect to join our Salesforce Architecture and Innovation team in London, focusing on clients in the Public Sector Domain .
The Salesforce Solution Architect acts as a strategic advisor and expert on Salesforce products and platforms for key Public Sector clients. This role engages with executive-level stakeholders and collaborates with enterprise architects and business users, providing best practices in areas such as security, performance, development processes, and governance.
Note you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role.
What you\’ll be doing:
- Ensure scalable, best-practice solutions that meet or exceed customer expectations.
- Evaluate and translate business and technical requirements into well-architected solutions that effectively leverage Salesforce products.
- Identify and mitigate solution and business design risks.
- Lead overall architecture alignment and coordinate efforts across multiple architects.
- Collaborate with project and engagement managers to support planning and execution in partnership with the client.
- Oversee project vision, direction, and the review of key deliverables.
- Drive early solution evaluations, manage issues proactively, and engage with executive teams, engineering, and product management.
- Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies and executive influence.
- Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets.
- Support the Pre-Sales team in developing proposals, including target and transition architectures, security and compliance considerations, integration strategies, data migration plans, and implementation roadmaps.
What experience you\’ll bring:
- 15+ years of experience in consulting and architecture roles, with demonstrated leadership in driving digital transformations within the Public Sector. Deep understanding of public sector domains: central/local government, healthcare, education, defence, etc.
- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes.
- Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing.
- Proficiency in key Salesforce architecture areas, particularly Service Cloud, Experience Cloud, and Public Sector Cloud.
- Public Sector Solutions Accredited Professional and Service Cloud Consultant certifications are mandatory.
- Strong grasp ofData Cloud ,MuleSoft ,OmniStudio , andAgentforce for automation and integration.
- Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS).
- Ability to analyse, design, and optimize business processes through technology and integration.
- Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases.
- Extensive experience with end-to-end Salesforce platform implementations, with direct Salesforce development experience being a plus.
- Proven ability to define system designs, identify current state gaps, and propose end-state solutions.
- Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies.
- Knowledge of Salesforce AppExchange products and implementation experience preferred.
- Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively.
- Competence in leading design sessions and presenting design options to clients.
- Extensive experience with Agile, Scrum, and Waterfall methodologies.
- Clearance : Security Clearance will be required for this role. Candidates to confirm if they have / are willing to be cleared. Please also provide confirmation of current or previous SC clearance.
βUpon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.
At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally – with access to cutting edge innovation.β
Niccolo Spataro , CEO, NTT DATA UK
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Salesforce Solution Architect/Tech Lead employer: NTT DATA
Contact Detail:
NTT DATA Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Salesforce Solution Architect/Tech Lead
β¨Tip Number 1
Familiarise yourself with the specific public sector domains mentioned in the job description, such as healthcare and education. Understanding the unique challenges and regulations in these areas will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
β¨Tip Number 2
Network with professionals already working in Salesforce architecture roles, especially those focused on the public sector. Attend relevant industry events or webinars to connect with others in the field, which can provide valuable insights and potentially lead to referrals.
β¨Tip Number 3
Brush up on your knowledge of Salesforce products, particularly Service Cloud and Public Sector Cloud. Being able to discuss specific features and best practices will show your depth of understanding and readiness for the role.
β¨Tip Number 4
Prepare to discuss your experience with Agile, Scrum, and Waterfall methodologies. Be ready to share examples of how you've successfully led projects using these approaches, as this will highlight your leadership skills and ability to manage diverse teams.
We think you need these skills to ace Salesforce Solution Architect/Tech Lead
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Salesforce Solution Architect position. Familiarise yourself with the specific needs of the Public Sector domain and how your experience aligns with them.
Tailor Your CV: Customise your CV to highlight relevant experience in consulting and architecture roles, particularly within the Public Sector. Emphasise your leadership in digital transformations and any specific Salesforce certifications you hold.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Discuss your experience with Salesforce products, your ability to engage with executive stakeholders, and how you can contribute to the teamβs success.
Highlight Security Clearance: Since security clearance is a requirement for this role, clearly state your current or previous SC clearance status in your application. If you are willing to attain it, mention that as well to demonstrate your commitment.
How to prepare for a job interview at NTT DATA
β¨Understand the Public Sector Landscape
Familiarise yourself with the specific challenges and regulations within the public sector, such as GDPR and FOIA. Being able to discuss these topics confidently will demonstrate your expertise and understanding of the environment in which the company operates.
β¨Showcase Your Salesforce Expertise
Prepare to discuss your experience with Salesforce products, particularly Service Cloud, Experience Cloud, and Public Sector Cloud. Highlight any relevant certifications you hold, as well as specific projects where you've successfully implemented Salesforce solutions.
β¨Demonstrate Leadership and Collaboration Skills
Since this role involves engaging with executive-level stakeholders and leading diverse teams, be ready to share examples of how you've effectively led projects and collaborated with various stakeholders. Emphasise your ability to mentor others and drive team success.
β¨Prepare for Technical Discussions
Expect to dive deep into technical aspects during the interview. Brush up on integration technologies, data migration strategies, and security considerations. Be prepared to discuss how you've tackled complex technical challenges in past roles.