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For Companies At a Glance
- Tasks: Lead innovative Salesforce solutions for top retail clients and drive digital transformation.
- Company: Join a dynamic team focused on cutting-edge Salesforce architecture and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Shape the future of customer engagement with leading Salesforce technologies.
- Qualifications: 15+ years in consulting, deep Salesforce knowledge, and strong stakeholder engagement skills.
- Other info: Mentor diverse teams and contribute to thought leadership in a collaborative environment.
The predicted salary is between 72000 - 108000 £ per year.
As part of our continuous growth, we are seeking an exceptional Salesforce Solution Architect with exposure to Marketing Cloud to join our Salesforce Architecture and Innovation team, focusing on prestigious clients in the Manufacturing/Retail Industry. The Salesforce Solution Architect acts as a strategic advisor and expert on Salesforce marketing products and platforms, engaging directly with senior stakeholders while collaborating closely with enterprise architects, marketing leaders, and business users.
In this role, you will provide authoritative guidance and best practices across critical areas including:
- Marketing automation architecture
- Customer data platforms
- Omnichannel personalization
- Performance optimization
- Governance frameworks
This is a project leadership position where you will shape transformative Salesforce solutions for retail clients, ensuring that technical decisions align with both organizational strategy and customer engagement objectives. You will be instrumental in driving digital transformation initiatives that modernize customer experiences, enhance marketing effectiveness, build customer loyalty, and deliver measurable ROI across retail channels.
What you’ll be doing:
- Strategic Advisory: Serve as the go-to Salesforce expert for key stakeholders, providing guidance on platform capabilities, architecture patterns, and best practices.
- Solution Design: Translate complex business and technical requirements into scalable, well-architected solutions leveraging Marketing Cloud, Service Cloud, Loyalty Management, Data 360, Sales Cloud, Manufacturing Cloud and similar emerging technologies.
- Architecture Leadership: Lead architecture alignment across multiple workstreams, coordinate with enterprise architects, and oversee technical direction for major implementations.
- Risk Management: Identify and mitigate solution risks, technical debt, and design assumptions while assessing business impact.
- Stakeholder Engagement: Build strong relationships with executive teams, project managers, and technical leads to drive successful outcomes.
- Pre-Sales Support: Develop compelling proposals including target architectures, security strategies, integration approaches, and implementation roadmaps.
- Team Development: Mentor diverse teams on technical excellence, communication strategies, and executive influence.
- Knowledge Leadership: Contribute to internal growth through thought leadership, knowledge-sharing initiatives, and strategic asset development.
Stakeholder Management: Proven ability to engage with senior stakeholders. Strategic alignment of technical decisions with long-term business vision. Strong presentation, communication, and facilitation capabilities. Experience leading design sessions and articulating trade-offs between options.
Salesforce Solution Architecture: 15+ years of experience in consulting and architecture roles, with demonstrated leadership in driving digital transformations within the Manufacturing/Retail Sector. Deep understanding of Salesforce platform with a focus on customer loyalty and engagement including at least three of the following (and willingness to learn in other areas): Manufacturing Cloud, Service Cloud, Marketing Cloud, Loyalty Management, Data 360 (fka Data Cloud), Experience Cloud, Sales Cloud.
Provide clear recommendations on solution approaches, architectural patterns, and design trade-offs. Review and quality-assure design artefacts for completeness and compliance. Relevant Salesforce certifications related to the above technologies, Salesforce architecture certifications such as Salesforce Application Architect are highly desirable.
Salesforce Solution Architect employer: NTT DATA
Contact Detail:
NTT DATA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Solution Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community, especially those in the Manufacturing/Retail sector. Attend meetups or webinars to get your name out there and show off your expertise.
✨Tip Number 2
Prepare for interviews by brushing up on your presentation skills. You’ll need to articulate complex solutions clearly to senior stakeholders, so practice explaining your past projects and how they align with business objectives.
✨Tip Number 3
Don’t just wait for job openings to pop up! Be proactive and apply through our website. Tailor your application to highlight your experience with Marketing Cloud and other relevant technologies that match the job description.
✨Tip Number 4
Showcase your thought leadership! Share insights or articles related to Salesforce architecture and digital transformation on platforms like LinkedIn. This can help you stand out as a knowledgeable candidate in the field.
We think you need these skills to ace Salesforce Solution Architect
Some tips for your application 🫡
Showcase Your Expertise: When applying, make sure to highlight your experience with Salesforce and any relevant projects you've led. We want to see how you've tackled challenges in the Manufacturing/Retail sector and how you can bring that expertise to our team.
Tailor Your Application: Don’t just send a generic CV and cover letter! Tailor your application to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your achievements and qualifications. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NTT DATA
✨Know Your Salesforce Inside Out
Make sure you have a solid grasp of the Salesforce platform, especially Marketing Cloud and its capabilities. Brush up on your knowledge of architecture patterns and best practices, as you'll need to demonstrate your expertise in these areas during the interview.
✨Showcase Your Strategic Advisory Skills
Prepare examples of how you've acted as a strategic advisor in previous roles. Think about specific instances where you provided guidance to stakeholders or led design sessions. This will help you illustrate your ability to engage with senior stakeholders effectively.
✨Demonstrate Your Leadership Experience
Be ready to discuss your experience in leading architecture alignment and managing risks in complex projects. Highlight any successful digital transformation initiatives you've driven, particularly in the Manufacturing or Retail sectors, to show that you can handle the responsibilities of this role.
✨Engage with Real-World Scenarios
Prepare for scenario-based questions where you might need to propose solutions or address potential risks. Practising how to articulate trade-offs between different options will be crucial, so think through some common challenges faced in Salesforce implementations.
