At a Glance
- Tasks: Lead and deliver complex Salesforce projects while managing global teams.
- Company: Join NTT DATA, a global leader in tech and innovation.
- Benefits: Flexible work options, tailored benefits, and continuous growth opportunities.
- Other info: Be part of a diverse team committed to equity and inclusion.
- Why this job: Make an impact with cutting-edge Salesforce solutions in a dynamic environment.
- Qualifications: 5+ years in Salesforce project management and strong leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
The team you'll be working with:
We are seeking a Senior Salesforce Delivery Manager to oversee the successful delivery of Salesforce projects and programs, ensuring alignment with client needs and strategic objectives. You will report to the Head of Delivery and Governance within our practice. The ideal candidate will already be doing a similar role, will come with extensive expertise in Salesforce, a blend of technical ability, whilst demonstrating exceptional leadership, stakeholder management and delivery across global teams, a client centric and creative mindset in a dynamic and fast-paced environment.
What you'll be doing:
- Lead the successful delivery of complex Salesforce programmes, overseeing multiple projects and ensuring solutions are delivered on time, within budget, and meet agreed business and client requirements.
- Provide leadership across delivery and presales engagements, shaping solutions, developing estimates, and supporting the translation of requirements into commercial proposals.
- Build, coach, mentor and lead high-performing delivery teams, fostering collaboration, supporting career development, and driving successful outcomes across Salesforce workstreams.
- Act as a trusted advisor to clients, managing stakeholder relationships, communicating progress, handling escalations, and guiding strategic decision-making.
- Drive project planning, governance and roadmap development, proactively identifying and mitigating risks while ensuring solutions align with business expectations and strategic objectives.
- Lead Agile delivery teams to implement high-quality Salesforce solutions across multiple Salesforce Clouds, applying industry best practices and the latest platform capabilities.
- Support the growth of the practice through interviewing prospective candidates, contributing to recruitment activities, and helping build high-performing teams.
- Stay current with Salesforce innovations and support the continuous improvement of delivery approaches, methodologies, and client outcomes.
What experience you'll bring:
- Extensive experience across delivery within the Salesforce ecosystem.
- A minimum of 5 years in managing medium to large-scale Salesforce projects or programs.
- Proven track record of leading and managing global teams.
- Salesforce Expertise: Strong understanding of Salesforce platform capabilities, best practices, and implementation strategies.
- Leadership Skills: Proven ability to lead cross-functional teams and manage diverse stakeholders effectively.
- Communication Skills: Excellent interpersonal skills to facilitate collaboration among team members and clients.
- Analytical Skills: Strong problem-solving abilities to address challenges that arise during project execution.
- Tools and Process: Familiarity with commercial models, agile methodologies and project management principles.
- Salesforce certifications across the 360 are highly desirable.
- Ability to work collaboratively in a fast-paced, dynamic environment.
- A proactive, innovative mindset with a passion for driving revenue growth and delivering client value.
Who we are:
At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.
What we'll offer you:
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
Salesforce Delivery Manager employer: NTT DATA
NTT DATA is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in the heart of London. With a strong emphasis on professional development, we offer numerous growth opportunities and training programs to enhance your skills in desktop support and customer service. Join us to be part of a dynamic team where your contributions are recognised and rewarded, making a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Delivery Manager
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at NTT DATA or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to NTT DATA.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like NTT DATA.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like NTT DATA that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Salesforce Delivery Manager
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at NTT DATA.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at NTT DATA and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at NTT DATA
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If NTT DATA uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.