People and Culture Advisor

Join our small but perfectly formed People Advisory team in the UK&I! You will join us on a 12 month fixed term contract, working 2 days a week in one of our London offices near Old Street or Bank.

As our People & Culture (P&C) Advisory Specialist, you’ll be a key member of the P&C Advisory team, focusing on supporting employee relations case management and ensuring the smooth delivery of people processes with a focus on aligning policies across multiple entities. You’ll provide trusted guidance, manage documentation and data insights, and help maintain a fair, compliant, and people‑centred approach to employee relations. This is a 12‑month fixed‑term contract (maternity cover) — ideal for someone passionate about employee experience, detail‑driven, and ready to contribute meaningfully within a collaborative and supportive team.

• Take ownership of People & Culture policies and procedures, ensuring they’re reviewed, updated, and aligned with employment legislation and best practice.
• Support the interpretation and application of UK employment law, ensuring organisational compliance and providing clear, practical guidance to stakeholders.
• Support the communication and rollout of policy changes across the business, helping managers and employees understand updates clearly.
• Maintain awareness of legislative developments, proactively advising on required policy amendments and risk mitigation.

• Partner with the P&C Advisory team on employee relations cases, preparing key documentation such as invite letters, drafting settlement agreements, and follow‑up correspondence.
• Coordinate and support formal meetings and hearings, including scheduling, logistics, and professional note‑taking.
• Manage referrals to Occupational Health and summarise reports to support case discussions and outcomes.
• Provide accurate, legally informed advice to managers and employees on day‑to‑day employee relations matters.

• Collaborate with other P&C support teams — including Payroll — to ensure employee exits and other people processes run efficiently and accurately.
• Maintain and update case trackers and personnel files to ensure timely, compliant, and consistent documentation.
• Handle sensitive employee information with care, confidentiality, and professionalism.

• Track and analyse employee relations data to identify trends, case patterns, and areas for improvement.
• Monitor volumes, timelines, and case outcomes to support proactive and consistent case management.
• Summarise insights and create reports to help shape future policy, training, and prevention strategies.
• Use data to highlight recurring themes, risks, and opportunities for improving employee experience and organisational culture.

• Support ad‑hoc P&C projects and initiatives that enhance engagement, wellbeing, and culture.
• Collaborate with global P&C teams to harmonise policies across all NTT entities, ensuring alignment, consistency, and reduction of duplicate or divergent local policies.

• Strong attention to detail and commitment to accuracy and quality.
• Excellent written communication skills — clear, professional, and approachable.
• Proficiency in Microsoft Word and Excel, with the ability to analyse and present data clearly.
• Expertise and practical understanding of UK employment law, with the ability to translate legislative requirements into actionable policy and advice.
• Demonstrated experience managing or supporting ER cases in a legally compliant, risk‑aware manner.
• Strong organisation and time‑management skills, with the ability to balance multiple priorities.
• A collaborative approach and genuine enthusiasm for working with others to make a difference.

• Experience in a People & Culture or employee relations support role.
• Knowledge of P&C systems or databases.
• Experience supporting projects related to employee engagement or organisational change.

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce.